--Apple-Mail=_F0FD1AD0-898B-488C-9086-352E98C172A5 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi Steve, Hope business is good. Will you be in Chicago for the regional meeting? We wanted to ask you how you handled the minimum wage increase with both = client and caregivers. Although its not as significant as Ontario, the = Quebec minimum wage is going from $11.25 to $12.00 on May 1st. This is = a much bigger increase than we=E2=80=99ve ever had before and we are = debating how best to handle it. Do we increase prices across-the-board? = If so, some caregivers might not get an increase and will that come = back to bite us? Did you increase all caregiver pay rates = proportionally? Was there any pushback from clients on price increases? = How did you communicate the increase to clients? Any other thoughts you have would be helpful. Thanks. Tim Thomas Home Care Assistance (Montr=C3=A9al) 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 <> Fax: 514 907 5067 <>=20 tthomas@homecareassistance.com www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal --Apple-Mail=_F0FD1AD0-898B-488C-9086-352E98C172A5 Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_EE75F08D-7185-4A18-BAFA-8CA3B21A1FD4" --Apple-Mail=_EE75F08D-7185-4A18-BAFA-8CA3B21A1FD4 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Hi = Steve, Hope business = is good. Will you be in Chicago for the regional = meeting? We = wanted to ask you how you handled the minimum wage increase with both = client and caregivers. Although its not as significant as Ontario, = the Quebec minimum wage is going from $11.25 to $12.00 on May 1st. = This is a much bigger increase than we=E2=80=99ve ever had before = and we are debating how best to handle it. Do we increase prices = across-the-board? If so, some caregivers might not get an increase = and will that come back to bite us? Did you increase all caregiver = pay rates proportionally? Was there any pushback from clients on = price increases? How did you communicate the increase to = clients? Any = other thoughts you have would be helpful. Thanks. Tim = Thomas <span style=3D"color: rgb(0, 0, 0); font-family: = Helvetica; font-size: 12px; font-style: normal; font-variant-ligatures: = normal; font-variant-position: normal; font-variant-caps: normal; = font-variant-numeric: normal; font-variant-alternates: normal; = font-variant-east-asian: normal; font-weight: normal; letter-spacing: = normal; orphans: auto; text-align: start; text-indent: 0px; = text-transform: none; white-space: normal; widows: auto; word-spacing: = 0px; -webkit-te