--000000000000c5cf1f05d7743e5d Content-Type: text/plain; charset="UTF-8" Hi Lucas, I have access to all of the reports - It's our CCM's that don't have access to the "office reports". (example: ccm scorecard, client retention, intake pipeline, client start list, etc.) The ccm's are Shawntel Sousa, Luna Vinluan and Jamie Fewchuk. Hope this helps, let me know if you need additional information. Regards, Chuck On Mon, Feb 7, 2022 at 9:11 AM Lucas Hynes wrote: > Hi Chuck, > > When looking at the office filter in the CCM Scorecard I am able to see > Calgary, Can you see it in this report? If so which reports under the > Office Reports are you having trouble with? If not then please let me know > so I can look into that with your profile settings. > > Thanks, > > Lucas Hynes > > > On Thu, 3 Feb at 1:35 PM , Chuck Terlesky cterlesky@homecareassistance.com> wrote: > Hi Team DART, > > We are an office in Calgary, Alberta - Canada. > > We have some issues with the CCM's accessing "office reports" in the > Analytics portal. Currently, it seems that our city "Calgary," is not > listed as a location for any data. > > Would it be possible to have Calgary added to the reports so we can have > our pipeline meetings? > > Let me know if you have any questions or need additional information. > > Regards, > Chuck > > > > -- > Chuck Terlesky B.A., CCPE > General Manager > Home Care Assistance of Calgary, Alberta > Office: 403-301-3777 > 10333 Southport Rd SW, Unit 107 > HomeCareAssistanceCalgary.ca > Click Here For Information > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > > 27872:611100 > -- Chuck Terlesky B.A., CCPE General Manager Home Care Assistance of Calgary, Alberta Office: 403-301-3777 10333 Southport Rd SW, Unit 107 HomeCareAssistanceCalgary.ca Click Here For Information --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity --000000000000c5cf1f05d7743e5d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi=C2=A0Lucas, I have access to all of the reports - It's our CCM's that don&#= 39;t have access to=C2=A0the "office reports".=C2=A0 (example: cc= m scorecard, client retention, intake pipeline, client start list, etc.) Th= e ccm's are Shawntel Sousa, Luna Vinluan and Jamie Fewchuk. Hope this helps, let me know if you = need additional=C2=A0information. Regards, Chuck On Mon, Feb 7, 2022 at 9:11 AM Lucas Hynes < data= _reporting-support@homecareassistance.com > wrote: Hi=C2=A0Chuck,=C2=A0 When looking at the office filter in the CCM Scorecard I a= m able to see Calgary, Can you see it in this report? If so which reports u= nder the Office Reports are you having trouble with? If not then please let= me know so I can look into that with your profile settings.=C2=A0 Thanks,=C2=A0 Lucas Hynes On Thu, 3 Feb at 1:35 PM , Chuck Terlesky < cterlesky@homecareassist= a