----==_mimepart_65959c9884b2_2223fbc4ef543a490938851 Content-Type: multipart/alternative; boundary="--==_mimepart_65959c9883f6_2223fbc4ef543a490938730"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_65959c9883f6_2223fbc4ef543a490938730 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello Joey,=C2=A0 Please see attached credit memo for shifts from Oc= t 17- Nov 23. =C2=A0Please let us know which open invoices the client wan= ts the credit memo to be applied to. Thanks again,=C2=A0 Jose M= orales Billing Help Desk Billing@thekey.com 866-226-1702 W:=C2=A0TheKey.com =C2=A0 =C2=A0 = = On Tue, 2 Jan at 9:48 AM , Timothy Thomas wrote: Hi Jose, = This client is in Montreal, which is non-integrated and hosted in Quickb= ooks.=C2=A0 = = = = On Tue, Jan 2, 2024 at 8:48=E2=80=AFAM Jose Morales = wrote: = = = = = Hello Joseph,=C2=A0 = = I have having trouble locating "Manoir Beaconsfield" in our system.=C2=A0= Can we please verify the spelling & what location is this client assigne= d too?=C2=A0 = = = Thanks again,=C2=A0 = = Jose Morales = = = Billing Help Desk Billing@thekey.com 866-226-1702 = W:=C2=A0TheKey.com = =C2=A0 = = = = =C2=A0 = = = = = On Fri, 29 Dec, 2023 at 12:51 PM , Jose Morales wrote: = = Hello Joseph,=C2=A0 = = Thank you for taking the time to write us an email.=C2=A0 We'll start wo= rking on this and follow up with you once we have an update. = = Thank you for your time,=C2=A0 = = Jose Morales = = = Billing Help Desk Billing@thekey.com 866-226-1702 = W:=C2=A0TheKey.com = =C2=A0 = = = = =C2=A0 = = = = = On Thu, 28 Dec at 6:00 PM , JosephTaylor wrote: Good Afternoon=C2=A0@TheKey Billing, I am n= ot sure if the invoices were paid and we need to provide a credit or if t= he invoices were unpaid and we need to provide updated invoices. For th= e period starting October 17th until November 23rd 2023, any shift billed= to the account "Manoir Beaconsfield" needs to be adjusted from $55 per h= our to $47.65 per hour.=C2=A0 Thank you for your help, = Joey Taylor = General Manager Montreal = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 = = = = = = = = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca ----==_mimepart_65959c9883f6_2223fbc4ef543a490938730 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello Joey,=C2=A0 Please see attached credit memo for shifts from Oct 17- Nov 23. =C2=A0= Please let us know which open invoices the client wants the credit memo t= o be applied to. Thanks again,=C2=A0 Jose Morales Billing Help Desk Billing@thekey.com 866-226-1702 = W:=C2=A0 TheKey.com </