Fwd: Joseph & Francoise Thibeault

--000000000000f2e12905fa52a80f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Not sure how I should answer this? ---------- Forwarded message --------- From: Chelsea Lucas Date: Wed, Apr 26, 2023 at 4:48=E2=80=AFPM Subject: Re: Joseph & Francoise Thibeault To: Cc: Hi JosephTaylor, Are there two clients on this one account and both are receiving care? If so, you actually need to create a separate account for both. Thanks, Chelsea On Mon, 24 Apr at 12:17 PM , JosephTaylor wrote: Good Afternoon, This client was accidentally identified as an elephant when it was supposed to be a cheetah as the client receiving the majority of the care was palliative. Would it be possible to make this change? Thank you, Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] 226462:611100 --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000f2e12905fa52a80f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Not sure how I should answer this? ---------- Forwarded messa= ge --------- From: Chels= ea Lucas &lt; salesforcesupport@homecareassistance.com &gt; Date: Wed, Apr 26, 2023 at 4:48=E2=80=AFPM Subject: Re: Joseph= &amp; Francoise Thibeault To: &lt; joey.taylor@thekey.com &gt; Cc: &lt; tt@thekey.com &gt; Hi=C2=A0JosephTaylor,=C2=A0 Are there two clients on this one account and both are rec= eiving care? If so, you actually need to create a separate account for both= .=C2=A0 Thanks,=C2=A0 Chelsea=C2=A0 On Mon, 24 Apr at 12:17 PM , JosephTaylor &lt; joey.taylor@homecareassi= stance.com &gt; wrote: Good Afternoon, This cl= ient was accidentally=C2=A0identified as an elephant when it was supposed t= o be a cheetah as the client receiving the majority of the care was palliat= ive. Would it be possible to make this change? Thank you, Joey Taylor Reg= ional Care Solutions Manager 514-9= 07-5065 TheKey.ca =C2=A0=C2=A0 <img alt=3D"TheKey" src=3D"https://lh5.googleusercontent.com/7UIl5qIg= 98CVLNkfJb0uunvYz_sB1v2dlALxiwQIOXg4Nqyb5YZa3nuR5XJwc_-WRj46mjbsdSB9RfjI41H= cv-mTpAUYx6If4KAvYtNzHJdp8QkYQa4wx4HxW6Han5n1mJmB