--0000000000006252f40616f1aa62 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will find out the timeline of when those live ins can get pulled out. I am hoping it will be VERY quick after the MOR today. Let me loop back here= . Best, On Thu, Apr 25, 2024 at 11:27=E2=80=AFAM Kimberly Guerci wrote: > Soooo...for me most of those sites are sites with a large number of live > ins and significant reduction will not be possible. Can we discuss a bit > more so we don't have them sending a report that basically says nothing h= as > changed? > > On Thu, Apr 25, 2024 at 2:23=E2=80=AFPM Audra Williams wrote: > >> Hi Team! >> >> I first want to congratulate everyone on all the efforts on decreasing O= T >> in your Regions!! Now that we have seen many of our sites make positive >> movement or hit the goal, we would now like to focus on sites that have = a >> 4% or greater OT gap. >> >> Please continue to send the collective answers to the following question= s >> on Wednesday by 10am EST for your sites that are at or greater than 4% O= T >> gap to Chad and myself. >> >> How many clients were contacted about OT in the last week? >> How many will we be beginning to bill OT? >> How many will we be introducing a new CG? >> >> Please let me know if you have any questions around this. >> >> Best, >> >> -- >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> > --=20 Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --0000000000006252f40616f1aa62 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I will find out the timeline of when those live ins can get pull= ed out.=C2=A0 I am hoping=C2=A0it will be VERY quick after the MOR today.= =C2=A0 Let me loop back here. Best, On Thu, Apr 25, 2024 at 11:27= =E2=80=AFAM Kimberly Guerci < kguer= ci@thekey.com > wrote: Soooo...for me most of those sites are sites with a large number = of live ins and significant reduction will not be possible.=C2=A0 Can we di= scuss a bit more so we don't have them sending a report that basically = says nothing has changed? On Thu, Apr 25, 2024 at 2:23=E2=80=AFPM Audr= a Williams < audra= w@thekey.com > wrote: Hi Team! I first want to congratulate everyone on= all the efforts on decreasing OT in your Regions!!=C2=A0 Now that we have = seen many of our=C2=A0sites make positive movement or hit the goal, we woul= d now like to focus on sites that have a 4% or greater OT gap.=C2=A0=C2=A0 Please continue to send the collective answers to the following question= s on Wednesday by 10am EST for your sites that are at or greater than 4% OT= gap to Chad and myself. How many clients were = contacted about OT in the last week?=C2=A0 How many will we be beginning to= bill OT? How many will we be introducing a new CG?=C2=A0 = Please let m= e know if you have any questions around th