--000000000000f1904b05d710323d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable LMS Help Desk If you have any questions or issues logging in, please contact HCA=E2=80=99= s Training and Development team at Training@homecareassistance.com On Tue, Feb 1, 2022 at 8:27 AM Mack Hastings wrote: > Hi Audra > I was able to log in no problem yesterday and save the courses I wanted t= o > take and start one. Today when i try to log in how you explained it > just takes me back to the login screen. Should I be reaching out to a > specific person to look into this for me? > > Mack > > On Thu, Jan 27, 2022 at 12:26 PM Audra Williams audraw@homecareassistance.com> wrote: > >> Hi Mack! >> >> It was great to be able to connect today and discuss future training and >> the progress you are making in quoting $35/hour for our services. >> >> As promised, here is the link for LMS. >> https://learn.homecareassistance.com/login/index.php >> >> Click on the =E2=80=9CHCA Google Login=E2=80=9D button (yellow arrow bel= ow). Do not try >> and manually type in your username/password. >> >> >> How to Access My Programs >> >> 1. >> >> Once logged into Open LMS, if you are enrolled into a Program, you >> will see the Program tiles(s) on the home page. You can also click on= the >> =E2=80=9CMy Programs=E2=80=9D button (yellow arrow below) to view the= program(s) that you >> are enrolled in. >> >> >> >> >> >> 1. >> >> When you enter into the Program, all of the Courses will appear in >> various tiles. Click =E2=80=98Enter=E2=80=99 for each course to compl= ete the training. >> >> >> >> How to Access My Courses >> >> 1. Click on =E2=80=9CMy Courses=E2=80=9D (yellow arrow below) in order t= o access all of >> the courses that you are currently enrolled in. >> >> >> >> >> 2. Locate the course that you would like to begin and click =E2=80=98Ent= er=E2=80=99 in >> order to complete the course. Below is an example of the Animal Kingdom >> course. >> >> >> >> >> How to Access All Courses >> >> 1. >> >> The =E2=80=9CAll courses=E2=80=9D button (yellow arrow below) lists a= ll courses that >> are available on the LMS but that you are not currently enrolled in. >> >> >> >> >> >> 1. >> >> If you would like to complete a course that you are not currently >> enrolled in, select the course by clicking =E2=80=98Enter=E2=80=99 an= d then =E2=80=98Enroll me=E2=80=99 >> (yellow arrow below). >> >> >> >> LMS Help Desk >> >> If you have any questions or issues logging in, please contact HCA=E2=80= =99s >> Training and Development team at Training@homecareassistance.com >> >> >> >> I would suggest you that you enroll and complete the CCM assessment >> process (it has 2 parts), Animal Kingdom, Overcoming Objections and Sale= s >> Process V: Gaining Closing Commitments. >> Please send a follow up email after each course on your thoughts and >> biggest takeaway. >> >> Best, >> >> >> -- >> >> >> *Audra N. Williams BHA, LPN* >> *Director of Business Support*Home Care A