Re: Caribou is rolling out to all Canadian locations soon!

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Joey Taylor <joey.taylor@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Amanda Soukvilay <amanda@caribou.care>
Date
Wed, 11 Mar 2026 09:23:26 -0700
Folder
INBOX
Good morning, Joey - Caribou is in French for caregivers. The Caribou team
is also working on translating the office-level materials to French.

+ @Amanda Soukvilay <amanda@caribou.care> from the Caribou team for any
additional information!

Best
*Alyson Rohane*

Continuous Improvement Analyst 3 | TheKey


On Tue, Mar 10, 2026 at 12:15 PM Joey Taylor <joey.taylor@thekey.com> wrote:

> Good Afternoon Alyson,
>
> Is Caribou offered in French?
>
> Thanks,
>
> On Tue, Mar 10, 2026 at 3:11 PM Alyson Rohane <alyson.rohane@thekey.com>
> wrote:
>
>> Hello Team,
>>
>> We’re excited to announce that Caribou, our new caregiver engagement
>> platform, will be rolled out across all Canadian locations soon! This
>> platform allows our team to reward caregivers for going above and beyond,
>> getting compliments from their clients, and clocking in and out
>> consistently!
>>
>> To support a smooth transition, please review and bookmark the following
>> resources:
>>
>> 🔹Caribou Support Team: help@caribou.care
>>
>> 🔹 TheKey CARE Rewards_Caregiver Orientation (Last Updated
>> 2025-12-02).pdf
>> <https://drive.google.com/file/d/11jvf2XE0UmLU0dZFDtVqp3LQ4oXi1-mW/view?usp=sharing>
>>
>> 🔹Reference guide on Who to Contact for What between Caribou and TheKey
>> <https://drive.google.com/file/d/1B86YkAyI2fa_SG6R66uRJ7OAaRrO4mT9/view?usp=drive_link>
>>
>> Training
>>
>>
>>    -
>>
>>    General Managers/Regional Director - Monday, 3/16/2026
>>    -
>>
>>    Caregiver Managers - Wednesday, 3/18/2026
>>
>>
>> If you are missing the training session(s) from your calendar, please
>> reach out to Alyson Rohane. For any other questions about Caribou,
>> please reach out to Katherine Midura.
>>
>> We appreciate your continued partnership and commitment to making the
>> Caribou launch a success. Together, we’re enhancing the caregiver
>> experience and driving better engagement across our network!
>>
>> Best
>>
>> *Alyson Rohane*
>>
>> Continuous Improvement Analyst 3 | TheKey
>>
>
>
> --
>
> Joey Taylor
>
> *Directeur Général/**General Manager*
>
> 514-907-5065
>
> TheKey.ca   <https://thekey.ca/>
>
> [image: TheKey]
>

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