--000000000000fac89105fa14e2a1 Content-Type: multipart/alternative; boundary="000000000000fac89005fa14e2a0" --000000000000fac89005fa14e2a0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Done, thank you Kerry. I will keep you in the loop with their reply. On Fri, Apr 21, 2023 at 5:26=E2=80=AFPM wrote: > @Jon Eckrich =E2=80=93 based on our convo, = I > recommend reaching out to Malin (Who goes by Molly) to see if we can > invoice her for the charges and bill it to the Canada P&L. > > > > Thanks, > > > > > *Kerry SirkkaHead of Caregiver Experience* > > *Please note my email has changed:* > > kerry.sirkka@thekey.com > > > *TheKey.com * > > [image: TheKey] > > > > > > *From:* Jon Eckrich > *Sent:* Friday, April 21, 2023 10:52 AM > *To:* Kerry Sirkka > *Cc:* Timothy Thomas > *Subject:* Fwd: JazzHR - TheKey Canada payment account [ > ref:_00DE0dypF._5003n2esaJT:ref ] > > > > Good afternoon Kerry and Tim, > > > > What company credit card/payment info am I using to pay for Canada's > JazzHR account? I want to make sure I get this updated ASAP so we don't > have a loss of service. > > > > I reached out to Malin to inquire about this--if Malin has this info--and > received a relatively generic support reply. > > > > I can update payment info in JazzHR but I have no company card to utilize > this with. Who is the best person to reach out to to acquire this > information? > > > > Thank you, > > > > Jon > > ---------- Forwarded message --------- > From: *JazzHR Customer Success Team* > Date: Fri, Apr 21, 2023 at 12:21=E2=80=AFPM > Subject: RE: JazzHR - TheKey Canada payment account [ > ref:_00DE0dypF._5003n2esaJT:ref ] > To: jonathan.eckrich@thekey.com > > > > > > Hi Jon, > > > > Thank you for reaching out. My name is Olivia, and I'm more than happy to > help. > > You can update your credit card information right in the JazzHR platform: > > - Select your initials in the top right corner > - Select Billing & Invoices > - You should be able to add your new CC info here. > > > > You also mentioned that Angie Kunnath has left the company. You can > deactivate her account quickly and easily in JazzHR: > > - Select Settings > People > - Select the arrow on the far right of the users name > then select > "Deactivate" > - See the attached image. > > Please let me know if you have any questions. > > > > Best, > > Olivia > > > > *From:* Jon Eckrich > *Sent:* Friday, April 21, 2023 9:20 AM > *To:* Malin Verostick > *Subject:* TheKey Canada payment account > > > [External E-mail - Use Caution] > > Good morning Malin, > > > > I see that TheKey's JazzHR account with TheKey currently has a canceled C= C > listed as payment account (Angie Kunnath has left the company). > > > > I was told to reach out to you to correct this, can you help? > > > > Thank you, > > > > -- > > *Jon Eckrich* > > > *Regional Recruiting Team Manager, NY / NJ / PA / TX / Canada**TheKey.com= * > > > *1450 US-22, Suite 204**Mountainside, NJ 07092* > > *Phone: *908-6