--000000000000ffe591061cf90225 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, I had to create a new lead last night because I needed it in clear care. The one that is currently in sales force will need to be deleted but the one I converted I was not able to add frax as the lead source so that will need to be updated. Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Thu, Jul 11, 2024 at 7:09=E2=80=AFAM Timothy Thomas wrot= e: > @Audra Williams could you please help escalate this? > > On Wed, Jul 10, 2024 at 5:07=E2=80=AFPM Shawntel Sousa wrote: > >> Hi all, >> Can you please put a rush on this as this client is intending to start >> this evening >> >> Best Regards, >> Shawntel Sousa, LPN >> Client Success Manager >> TheKey >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> >> On Wed, Jul 10, 2024 at 2:32=E2=80=AFPM Cheryl Cartwright >> wrote: >> >>> We keep getting an error trying to qualify this lead. Attached is the >>> screenshot. >>> >>> Please advise. >>> >>> Cheryl >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000ffe591061cf90225 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, =C2=A0 I had to create a n= ew lead last night because I needed it in clear care. The one that is curre= ntly in sales force will need to be deleted but the one I converted I was n= ot able to add frax as the lead source so that will need to be updated.=C2= =A0 Best Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary O= ffice number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 M= obile number: (403) 305-6588 On Thu, Jul= 11, 2024 at 7:09=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: @Audra Williams =C2= =A0could you please help escalate this? On Wed, Jul 10, 2024 at 5:07=E2= =80=AFPM Shawntel Sousa < ssousa@thekey.com > wrote: Hi all, Can you please put a rush on this = as this client is intending to start this evening Best= Regards, Shawntel Sousa, LPN Client Success Manager TheKey Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 48= 9-6000 Mobile number: (403) 305-6588 = On Wed, Jul 10, 2024 at 2:32=E2=80=AFPM Cheryl Cartwright < ccartwright@thekey.com &g= t; wrote: We keep getting=C2=A0a= n error trying to qualify this lead. Attached is the screenshot.=C2=A0 = Please advise. Cheryl=C2=A0 <bl= ockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-lef= t-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:r