Re: ACCOUNT CLOSED SINCE MARCH 5, 2025 +++ 165661 Zia Merchant - [#1085304]

From
Joey Taylor <joey.taylor@thekey.com>
To
Michelle Hudgins <michelle.hudgins@thekey.com>
CC
Alexis Parrish <billing@thekey.com>, kim.mcconnell@thekey.com, tt@thekey.com, william.schmiedeknecht@thekey.com
Date
Thu, 10 Apr 2025 16:37:43 -0400
Folder
INBOX
That’s great!!
Thanks Michelle

Joey Taylor

*Directeur Général/**General Manager*

514-907-5065

TheKey.ca   <https://thekey.ca/>

[image: TheKey]


On Thu, Apr 10, 2025 at 4:30 PM Michelle Hudgins <
michelle.hudgins@thekey.com> wrote:

> Hi Joey,
>
> I wanted to let you know that the payment from Zia Merchant has been
> received and applied to the account. The balance is now zero.
>
> Kind regards,
> Michelle Hudgins
>
> On Wed, Apr 9, 2025 at 9:45 AM Michelle Hudgins <
> michelle.hudgins@thekey.com> wrote:
>
>> Good Morning Joey,
>>
>> We have not received the payment. Please have her provide us with the
>> check number so that I can have the payments team research if the
>> payment has come through.
>> The payments team monitors the PO Box.
>>
>> Best,
>> Michelle Hudgins
>>
>> On Tue, Apr 8, 2025 at 9:39 AM Joey Taylor <joey.taylor@thekey.com>
>> wrote:
>>
>>> Have we received the cheques?
>>> Who monitors this PO box?
>>>
>>> On Fri, Apr 4, 2025 at 8:42 AM Sweetness at La Cite <zacmerc@yahoo.com>
>>> wrote:
>>>
>>>> Good day All:
>>>>
>>>> Perhaps I was not clear, to reiterate, please note that the account
>>>> bearing the name Zia Merchant, has been closed since March 5, 2025
>>>>
>>>> "FINAL" payment, as per your instructions, to the address, below.
>>>>
>>>> The Key Canada Inc.
>>>> P.O. Box 12354
>>>> Station A
>>>> Toronto, Ontario
>>>> M5W 0K5
>>>>
>>>> ​
>>>> Kindly stop calling and calling and texting and e-mailing and harassing
>>>> me.
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> On Wednesday, April 2, 2025 at 12:50:01 p.m. EDT, Alexis Parrish <
>>>> billing@thekey.com> wrote:
>>>>
>>>>
>>>> Good Afternoon,
>>>>
>>>> I am following up to inform that I have looped in Michelle who is the
>>>> collector on your account for visibility. Thank you for informing that
>>>> payment has been sent to our PO box for invoice 990628. Is it possible to
>>>> provide us with a check number and the date that payment was mailed? These
>>>> details will assist us with monitoring our records on when payment is
>>>> expected to have been received to provide a better experience going forward
>>>> thank you in advance.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Alexis Parrish
>>>> Client Support Analyst | TheKey
>>>> Mobile: 866-266-1702
>>>> Mon - Fri 8am -5pm (EST)
>>>>
>>>>
>>>>
>>>>
>>>>   <http://www.thekey.com>
>>>>
>>>>
>>>> On Tue, 1 Apr at 5:30 PM , Alexis Parrish <billing@thekey.com> wrote:
>>>> Hi Zia,
>>>>
>>>>
>>>> Thank you for your email please bare with me as I look into your
>>>> inquiry our apologies for any inconvenience.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Alexis Parrish
>>>>
>>>>
>>>> Alexis Parrish
>>>> Client Support Analyst | TheKey
>>>> Mobile: 866-266-1702
>>>> Mon - Fri 8am -5pm (EST)
>>>>
>>>>
>>>>
>>>>
>>>>   <http://www.thekey.com>
>>>>
>>>>
>>>> On Tue, 1 Apr at 9:29 AM , Zia Merchant <zacmerc@yahoo.com> wrote:
>>>> Good day:
>>>>
>>>> For completeness, please note that the account bearing the name Zia
>>>> Merchant, has been closed since March 5, 2025
>>>>
>>>> "FINAL" payment, as per your instructions, to the address, below.
>>>>
>>>> The Key Canada Inc.
>>>> P.O. Box 12354
>>>> Station A
>>>> Toronto, Ontario
>>>> M5W 0K5
>>>>
>>>> ​
>>>> Kindly stop calling and calling and texting and e-mailing and harassing
>>>> me.
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>> 1085304:611100
>>>>
>>>
>>>
>>> --
>>>
>>> Joey Taylor
>>>
>>> *Directeur Général/**General Manager*
>>>
>>> 514-907-5065
>>>
>>> TheKey.ca   <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>

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