This is a multipart message in MIME format. ------=_NextPart_000_020A_01D9D40B.A7A5F3E0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_020B_01D9D40B.A7A5F3E0" ------=_NextPart_001_020B_01D9D40B.A7A5F3E0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looping Laszlo into approve. Elizabeth Clark Director, CI & Transformation Long Term Care Insurance, Onboarding TheKey From: Timothy Thomas Sent: Monday, August 21, 2023 7:26 AM To: Ali Malik Cc: Michelle Hudgins ; Sumira Suthesan = ; Gerard Draetta = ; Elizabeth Clark Subject: Re: Alessandra Bitelli-Vancouver After reviewing with Sharon and looking at their track record of paying, = I am ok approving 2 month terms. Thank you On Fri, Aug 18, 2023 at 3:05â¯PM Ali Malik > wrote: Hey Michelle, I'm adding Tim to this email who can approve and discuss the above. @Timothy Thomas This client wants to be on two = month terms. I'm not sure if Carolina has any insight on who discussed this with the = client but do we let this be or let the client know we cannot = accommodate these terms? FYI client pays by cheque thanks On Fri, Aug 18, 2023 at 3:02â¯PM Michelle Hudgins = > = wrote: Hi Ali, I spoke to the payor for Alessandra Bitelli today. He states that he = has always been on two month net terms. He said that he spoke with = someone in our accounting team about it and they approved it. He is not = willing to change it to monthly; he states he can not pay monthly = because of the way his mothers finances are set up. Do you know anything = about this? On Thu, Aug 10, 2023 at 4:41â¯PM Michelle Hudgins = > = wrote: The client states that he pays monthly. On Thu, Aug 10, 2023 at 4:24â¯PM Ali Malik > wrote: That is 2 months delay, we cannot have cheque clients delay payment for = 2 months. We need to switch them on different payment . Our terms are due upon = receipt for private pay clients. On Thu, Aug 10, 2023 at 4:17â¯PM Michelle Hudgins = > = wrote: Client states that the invoices after June 6th that he still owes will = be paid next week. On Thu, Aug 10, 2023 at 4:07â¯PM Michelle Hudgins = > = wrote: Thank you for the clarification. On Thu, Aug 10, 2023 at 4:03â¯PM Sumira Suthesan = > wrote: Hi Michelle, We applied the cheque in clearcare in July. They were applied the following invoices. Invoices after June 6th are still owing. Please let me know if you have any questions. Thanks, Sumira On Thu, Aug 10, 2023 at 12:51â¯PM Michelle Hudgins = > = wrote: Hi, The payor states that he is current with his invoices. He stated that = check #45 was cashed on July 14th in the amount of $13,305.39. Is this correct? Kind regards, Michelle Hudgins Senior Accounts Receivable Specialist Direct Line: 305-452-0760 Please note my email has changed: michelle.h