--000000000000bafc6605f7f8d573 Content-Type: multipart/alternative; boundary="000000000000bafc6305f7f8d571" --000000000000bafc6305f7f8d571 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Matt, Ashley, Tim, Steve, Attached is the fully executed Master Service Agreement from Schlegel Villages (SV). This is a big win for Canada; we are the top rated home care agency as determined by a SV internal audit. Thank you all for your collaboration. Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.ca [image: TheKey] ---------- Forwarded message --------- From: Diane Stein Date: Tue, Mar 28, 2023 at 12:38=E2=80=AFPM Subject: FW: Nursing Agency Schlegel Villages Agreement The Key/HCA - please sign To: mvijayan@homecareassistance.com Hi Matt for your records Sent from my Galaxy -------- Original message -------- From: Silvia Ghanem Date: 2023-03-28 11:25 a.m. (GMT-05:00) To: Diane Stein Subject: RE: Nursing Agency Schlegel Villages Agreement The Key/HCA - please sign Hi Diane Attached is a signed copy for your file Kindest Regards Silvia Ghanem *From:* Diane Stein *Sent:* March-28-23 8:38 AM *To:* Paul Brown ; Silvia Ghanem *Cc:* Christy Parsons ; Vanda Koukounakis *Subject:* FW: Nursing Agency Schlegel Villages Agreement The Key/HCA - please Thanks, Diane *From:* Matt Vijayan *Sent:* March 23, 2023 9:49 PM *To:* Diane Stein *Subject:* Re: Nursing Agency Schlegel Villages Agreement The Key/HCA CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hi Diane, Attached is the executed MSA and SoW. The agreement documents are aligned to what has been agreed upon in the email. We have not changed Section 7 (indemnity provision). The only other change is the mileage reimbursement is consistent with 2023 CRA guidelines (SoW). We look forward to the fully executed document from Paul Brown. Best regards, Matt *Matt Vijayan, B.Sc., MBA, CCPE* Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com *TheKey.ca * [image: TheKey] On Sat, Feb 11, 2023 at 2:21=E2=80=AFPM Matt Vijayan = wrote: Hi Diane, We are prepared to lower the placement fee to the SVI standards ($2,500). The only matter for discussion is Section 7 and we are good to sign the MSA and SoW. 1. Section 7 - Requesting that the indemnity provision is mutual. I know our legal always asks why this is needed? We are not providing any service or product so what would need to indemnify? Please explain *Our employees are interacting and working with SVI's employees and residents. Our operations team is diligent and responsive in providing industry leading support to our employees. There could be scenarios where both SVI and HCA/TheKey may be held liable together, in matters of employment and resident/HCA caregiver relationship. In my 8 years with HCA and partnerin