--000000000000b290c0060baf4f0e Content-Type: multipart/alternative; boundary="000000000000b290c0060baf4f0d" --000000000000b290c0060baf4f0d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Given the amount, that would need Gabe or Terrence's approval. On Fri, Dec 1, 2023 at 9:27=E2=80=AFAM Timothy Thomas wrote= : > Hi John, > > Given the minimal hardware fees it would seem worthwhile to cancel all th= e > unused lines, would you agree? Are you able to log in and calculate what > those savings would be? > > In addition, where did the RIF'd employees cell phones go? Did they retur= n > them to you? > > If you like I can review the account audit we performed this summer and > make the necessary updates, if so, please send that over to me. > > Thanks > Tim > > On Thu, Nov 30, 2023 at 5:32=E2=80=AFPM Rogers Business Support rogers.businesssupport@rci.rogers.com> wrote: > >> Hi Timothy >> >> Thank you for reaching out Rogers Enterprise Customer Service. >> >> For information about cancellation charges, Please see the breakdown; >> >> The accounts that are under smalL business segment: The account# >> 872545868 has 2159.49$ device fiancing balance left. term expires 8/17/2= 024 >> while the account#875718157 has 2457.18$ device fiancing balance left. t= erm >> expires 6/7/2024. >> >> Under the entreprise account# 785976853 >> 514-591-9387 364.40$ term expires 2/22/2026 >> 514-594-3642 196.25$ term expires 4/4/2025 >> 514-726-7647 already transferred out of the account >> 514-664-6459 changed to 5146910771 $399.31 term expires 11/24/2026. >> >> For monthly charges and usage Breadown, The report is only available on >> the entreprise accounts : account# 785976853 and # 934376013. >> When you sign in to Bss.rogers.com then Report as shown in the >> following screen shot >> [image: Image_2023-11-30_17-24-52.png] >> While for The small Business account #872545868 and #875718157, The >> information can only be retrieved through the billing deatils when you s= ign >> in www.rogers.com/bss >> >> Your business is important to us and we sincerely thank you for your >> patience and understanding.Timothy. >> >> >> >> >> *Said Elksis* >> >> *Conseiller d'affaires, Services Affaires Sans-fil Business Consultant, >> Business Service Wireless * >> >> 4000-800, de la Gaucheti=C3=A8re Ouest >> Montr=C3=A9al, QC H5A 1K3 >> *TEL:* 1-877-274-3375 >> *Rogers.Businesssupport@rci.rogers.com >> * >> >> You may receive a Customer Survey requesting feedback on your experience >> with us. We appreciate your feedback and pride ourselves on your >> willingness to recommend Rogers. Thank you in advance!YOUR ROGERS BUSINE= SS >> BILL IS GOING DIGITAL >> * If you respond to the case within 7 days of the case being closed, the >> case will return to the owner as =E2=80=9Cin progress=E2=80=9D status. I= f you respond to >> the case after 7 days, because this message is being sent from an email = box >> that is not monitored, we ask that you please subm