--_004_DM5PR11MB1740B6A7069ED767626EBABED0800DM5PR11MB1740namp_ Content-Type: multipart/alternative; boundary="_000_DM5PR11MB1740B6A7069ED767626EBABED0800DM5PR11MB1740namp_" --_000_DM5PR11MB1740B6A7069ED767626EBABED0800DM5PR11MB1740namp_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable No worries Take care Robert Obtenez Outlook pour iOS ________________________________ From: Timothy Thomas Sent: Monday, January 14, 2019 12:11:50 PM To: Robert Pelletier Subject: Re: New Year Ok no problem. I just want to make sure I pay your invoices on time, so ple= ase send them to my father directly at tthomas@homecareassistance.com Best, Tim On Mon, Jan 14, 2019 at 12:05 PM Robert Pelletier > wrote: Hey Tim, the credit card invoicing policy actually applies to customers and= not you! Just so they know ahead of time when they rent hospital beds for = instance! Take care Robert Obtenez Outlook pour iOS ________________________________ De : Timothy Thomas > Envoy=E9 : lundi, janvier 14, 2019 11:55 =C0 : Robert Pelletier Cc : Maria Licoudis RN; Janet G=E9linas Objet : Re: New Year Hi Robert, Happy New Year to you too as well. This all sounds good, I'll distribute the information to my team. Regarding invoicing, we seem to only be getting your 60 day notice invoices= and not the original. This is why we've been late in the past. I'm perfect= ly good working with credit card from now on if that simplifies things. Thanks! Tim On Sun, Jan 13, 2019 at 10:44 AM Robert Pelletier > wrote: Hi Tim, how are things? All the best for you, your family and staff in 2019= ! Looking forward to another great business year! Have learned a lot this past year and want to apply this new info to improv= e our services. Please inform your staff to contact my office when they have a referral sin= ce it's a lot easier to follow up on. 1-800-926-2466 or 450-677-1441 They can contact me directly at any time for quick info on my cell at 514-2= 31-7190, Please give office number to customers. No pricing will be given on the phone. All the information will be collecte= d by us and then a quote will be provided. Charges will apply when customers call us for minor services like, walker a= djustments for instance, clients will be informed ahead of time. Bed rentals are for a monthly period only, (Minimum of one month). Prices i= nclude, delivery, pick up and decontamination. Linen is available but to pu= rchase only. Unfortunatly, long term care beds are not available for rental. Payment terms are and will be: Credit card upon ordering since many items a= re special orders and must be paid in advance even from us to our suppliers= . We usually need 24 to 48 hrs lead time to supply product or services. Surch= arges can apply for emergencies. We cannot give specific time or hours for delivery. That's about it for now, am open to all suggestions, contact anytime Take care Robert Robert Pelletier [1452028365170_Logo] T 450 677.1441 F 450 677.8769 1 800 926.24