--Apple-Mail=_5726B761-9DD7-415C-A595-7776E54F88B2 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Thanks for your quick reply. That is reassuring. I think we=E2=80=99ll = muddle through tomorrow. What would be best is if Teresa could meet the = day person on Saturday. We=E2=80=99re now thinking that we=E2=80=99ll = keep the overnight person for a while as long as that doesn=E2=80=99t = pose a problem for her. I=E2=80=99ll call you after I=E2=80=99ve had my = coffee=E2=80=94probably between 8:30 and 9.=20 > On Nov 16, 2017, at 11:11 PM, Timothy Thomas = wrote: >=20 > Hi laura.=20 >=20 > So nice to hear from you, although I wish under better circumstances.=20= >=20 > We can definitely meet the need very rapidly. Beginning tomorrow if = necessary.=20 >=20 > I=E2=80=99m available first thing in the morning. Perhaps around 830 = or 9. Please call me on my cell when you=E2=80=99re free 514-591-9387.=20= >=20 > Best regards, >=20 > Timothy Thomas > Home Care Assistance > 514-907-5065 > www.HomeCareAssistanceMontreal.ca = >=20 > On Nov 16, 2017, at 8:03 PM, Laura Alper > wrote: >=20 >> Hi Timothy, >>=20 >> I include the last chain of emails to refresh your memory about who = we are. >>=20 >> My mother has declined since I last contacted you. We hired a full = time caregiver in June and, recently, an overnight caregiver. My mother = has increasingly expressed unhappiness with the treatment afforded her = by the caregiver. Today seems to have been a particularly unpleasant day = and, as a result, this evening my siblings and I decided to sever the = relationship with the primary caregiver (unfortunately, the overnight = caregiver is a friend of the primary caregiver so we are ending that = relationship as well). >>=20 >> We felt it was important to end the relationship quickly but, as a = result, we are in need of replacement caregivers immediately. What we = are looking for is one person to be with Rose from 10am until 6pm, seven = days a week, and another person to be there overnight from midnight to = 6am, seven days a week. The reason why we recently hired an overnight = person is because Rose fell during the night a few weeks ago and we felt = it would be wise to have someone to help her to the washroom in the = middle of the night. >>=20 >> So the first big question is how quickly can you met these needs? My = sister, Teresa, is the only one of us living in Montreal. It would be = ideal if it could be arranged for her to meet any caregivers you = suggest. Teresa is available only on weekends I believe. >>=20 >> Another question is cost. And do you have a reduced rate for = overnight care? >>=20 >> I am sending this email tonight in the hope that we can speak early = in the day tomorrow. I am happy to call you; please tell me when would = be a time I can reach you. You are welcome as well to call me: = 416-961-5005. In addition, feel free to communicate by email. >>=20 >> I hope all is well with you, Timothy. >>=20