--0000000000003c060205f93a99af Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, all Confirming this has been updated and with this final update, all Canada CCAs have been updated with the new market rate cards. Let me know if you have any questions! Katie Buell, CSPO Digital Product Manager 415-385-1721 TheKey.com [image: TheKey] On Thu, Apr 13, 2023 at 8:22=E2=80=AFAM Timothy Thomas wrot= e: > Hi Katie, > > Translation enclosed. Let me know if you have any questions. > > Tim > > ---------- Forwarded message --------- > From: Karine Labelle > Date: Wed, Apr 12, 2023 at 9:27=E2=80=AFPM > Subject: Re: Canada CCA > To: Timothy Thomas > > > Hello Tim, > > Here is the translation. Thank you, have a great week. > > Karine > > Le lun. 10 avr. 2023 =C3=A0 18:36, Karine Labelle a > =C3=A9crit : > >> Hello Tim, >> >> Thank you, I'll have time tomorrow. >> >> Karine >> >> Le lun. 10 avr. 2023 =C3=A0 18:05, Timothy Thomas a =C3= =A9crit : >> >>> Hi Karine, >>> >>> Could you please translate the content in the email below? >>> >>> Thanks >>> Tim >>> >>> ---------- Forwarded message --------- >>> From: Timothy Thomas >>> Date: Mon, Apr 10, 2023 at 6:04 PM >>> Subject: Re: Canada CCA >>> To: Katie Buell >>> CC: Angie Markwell , Erica Smith >> erica@thekey.com>, Nina Kani , Steve Koyanagi >> skoyanagi@thekey.com> >>> >>> >>> Hi Katie, >>> >>> Yes i=E2=80=99ll send this to our translator right away. >>> >>> It could take a few days to get a response. >>> >>> Thanks >>> Tim >>> >>> On Fri, Apr 7, 2023 at 5:01 PM Katie Buell wrote: >>> >>>> Hi Tim, >>>> >>>> We need some help with translating the new language for the CCA for >>>> Montreal. Steve mentioned that you have someone who can help. Can you = help >>>> us out with that? >>>> >>>> Here is the language: >>>> >>>> Standard Rate Sheet (Applies in All Other Markets; No Volume Discount) >>>> >>>> >>>> >>>> >>>> >>>> Standard Rate >>>> >>>> Complex Care Rate >>>> >>>> Hourly Care >>>> >>>> $_____/hour >>>> >>>> + $_____/hour premium over Standard Rate >>>> >>>> Live-In Care >>>> >>>> $_____/day >>>> >>>> + $_____/day premium over Standard Rate >>>> >>>> >>>> STANDARD RATE >>>> The Standard Rate applies unless Client=E2=80=99s needs require the Co= mplex >>>> Rate. >>>> >>>> COMPLEX CARE RATE >>>> A Complex Care Rate applies to Clients with special needs or requests, >>>> including but not limited to (1) Clients requiring full-body transfers= , >>>> end-of-life care, delegated care, couples care, client behavioral issu= es, >>>> including those related to dementia and other diseases impacting >>>> mood/behavior; advanced medication requests, and other complex situati= ons; >>>> (2) Clients requiring shifts below six (6) hours and/or only shifts on >>>> weekends/nights; (3) locations requiring extensive driving/travel; and= (4) >>>> other circumstances as determined by Company. >>>> >>>> >>>> HOLIDAY AND OVERTIME RATES >>>> >>>> Company will charge one and one-half times (