Re: Vancouver Payment Authorization

From
Dennis Fancy <dfancy@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Joey Taylor <joey.taylor@thekey.com>, Katie Buell <kbuell@thekey.com>
Date
ue, 11 Apr 2023 13
Folder
INBOX
The other docs are manageable for now, especially knowing new ones are in
the pipeline. Katie has been really helpful in getting them modified.

On Tue, Apr 11, 2023 at 1:16 PM Timothy Thomas <tt@thekey.com> wrote:

> Thanks Dennis,
>
> Are there any other changes needed in the Winnipeg and Calgary markets?
>
> On Tue, Apr 11, 2023 at 1:38 PM Dennis Fancy <dfancy@thekey.com> wrote:
>
>> Hi Katie,
>>
>> It's been awhile. I hope you are doing well! Copying @Timothy Thomas
>> <tt@thekey.com> on this as we were discussing these issues earlier in
>> the day.
>>
>> I am hoping you can make some adjustments to the PandaDoc for the
>> Vancouver Payment Authorization.
>>
>> Firstly, clients have to enter both banking information and credit card
>> information to enable completion of the document. Are you able to adjust so
>> that it can be one OR the other? Currently I have been asking clients to
>> enter n/a, dashes or zeroes on the one side which is an inconvenience.
>>
>> Also, the title of the document reads "Vancouver Credit Card Payment
>> Authorization" when it should read "Vancouver Payment Authorization."
>>
>> Hoping you can help with this and thank you in advance.
>>
>> Dennis Fancy, BSP
>> Care Solutions Manager
>>
>> TheKey.ca <https://thekey.ca/>
>>
>> [image: TheKey]
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
Dennis Fancy, BSP
Care Solutions Manager

TheKey.ca <https://thekey.ca/>

[image: TheKey]