Hi Guys,
Thank you for the email. I will go ahead and order an extra phone for
Sharon.
Regarding Cathy F, I will wait to hear from you guys after your call today
if you would still like me to do a refresh training. I would be happy to do
it.
Warm regards,
Carolina
On Fri, Sep 16, 2022 at 6:40 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Sharon,
>
> Responding below.
>
> Thanks!
> Tim
>
> On Wed, Sep 14, 2022 at 12:25 PM Sharon Speirs <sspeirs@thekey.com> wrote:
>
>>
>> Hi Tim
>> Just a few things I needed some clarity on and hoping you might be able
>> to advise
>>
>> 1. Uber account- I was sent an invitation and have set up the corporate
>> account under my name but its not really that helpful as I cannot share it
>> with the on call team or schedulers as it is based on my personal account
>> ie they text my cell to give you a code to input. Is is possible for
>> others to have access to this corporate Uber account - ie on call team,
>> weekend team and schedulers?
>>
>
> *Your entire team has been invited to the Uber Central platform for
> canada. In order to access you visit https://central.uber.com/
> <https://central.uber.com/> and log in with your work email. Let me know if
> your team needs a detailed training. Best practice is that they schedule
> the trip and once completed input the details in clearcare if it is
> billable to the client as an expense. *
>
>>
>> 2. Phone - I use my personal phone currently for business and personal
>> but do have 8x8 downloaded . Do you want me to have a work phone issued?
>>
> *You should be using a company cell phone - *@Carolina Orosa
> <corosa@homecareassistance.com>* could you please order a phone for
> Sharon. *
>
>>
>> 3. Office expenditures, dinners etc.- currently using Carolina's credit
>> card so want to make sure that will not be an issue going forward or do we
>> need to change that?
>>
> *For now we can continue this way. We should be receiving new local cards
> in the near future (non amex cards)*
>
>>
>> 4. Some extra time is needed just to help Cathy Feniuk process the higher
>> number of clients she will be servicing and ensuring she is set up for
>> success as she is still new in role and I am finding she is a bit
>> overwhelmed and scattered as of late. Carolina and I were talking and she
>> can spend some time with her but I wanted you aware as it would add a
>> couple of hours each week to her consulting hours- are you okay with that?
>> I would make Cheryl aware so she is in the loop but I think Carolina would
>> add the most value right now. @Cheryl Cartwright <ccartwright@thekey.com>* what
>> are your thoughts here. I would prefer you handle this but I understand
>> you're stretched a little thin at the moment, so I'm ok using Carolina.
>> Your call.*
>>
>>
>> I think that is it for now- I know your in meetings so no need to reply
>> until next week
>> Sharon
>>
>>
>>
>>
>>
>> Sharon Speirs
>> Operations Manager
>> Home Care Assistance
>> 1861 Marine Drive,
>> West Vancouver, BC V7V 1J7
>> ph: (778) 279-3634
>> fax: (778) 279-3635
>> cell: (778) 991-3361
>> website: *www.homecareassistancevancouver.ca
>> <http://homecareassistancevancouver.ca/>*
>> https://www.youtube.com/watch?v=RX_4cCVybg8
>> Review our Book Series <http://amzn.to/nmQKRn>
>> Read our Client Reviews <http://homecareassistance.com/reviews/>
>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
Carolina Orosa
President and Chief Operating Officer
Home Care Assistance
1861 Marine Drive,
West Vancouver, BC V7V1J7
ph: (778) 279-3634
fax: (778) 279-3635
website: *www.homecareassistancevancouver.ca
<http://homecareassistancevancouver.ca/>*
https://www.youtube.com/watch?v=RX_4cCVybg8