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Re: Phone Transfer Winnipeg

From
Donald Fisher <itsupport@thekey.com>
To
lfancy@homecareassistance.com
CC
john.hawkins@thekey.com, dfancy@homecareassistance.com, tt@homecareassistance.com, cterlesky@homecareassistance.com, tt@thekey.com, jhawkins@thekey.com, cterlesky@thekey.com, kmoore@thekey.com
Date
hu, 04 Aug 2022 17
Folder
INBOX
Hi Lindsey,      ​Great. I've blocked out Monday 8/8/2022 at 11:00AM CDT. An invitation has been sent to your google calendar.        Thanks,      Donald Fisher         
                           
                            On
                            Thu, 4 Aug at  1:13 PM
                            ,  LindseyFancy <lfancy@homecareassistance.com>  wrote:
                             Hi Donald, 
 I'm back from vacation on Sunday so could work with you at your convenience on Monday-Wednesday of next week. Feel free to drop something in my schedule for next week (just not after 5pm central on Tuesday or Wednesday).  
   
 Thanks, 
   
 Lindsey 
 
  Sent from my iPhone 
 
  
 
 
  
 On Aug 4, 2022, at 10:10 AM, Donald Fisher <itsupport@thekey.com> wrote:  
 
   
	 
 
 Hi Lindsey,  
   
 8x8 has canceled the port request for Winnipeg. Once the issue is resolved with Shaw, then we'll need to submit the port request entirely. Please provide us a time of when you'll be available to contact Shaw with us in order to solve this issue. We will be able to accommodate any time you provide to us based on your schedule.    
 
   
 Thanks,  
   
 Donald Fisher 
   
   
 
 
                           
                            On
                            Fri, 22 Jul at  4:27 PM
                            ,  Donald Fisher <itsupport@thekey.com>  wrote:
                             
 
 Hi Lindsey,  
   
 Anytime next week will work. Just provide me a time that is fine with you, and I will make time on my end. The only information I was able to obtain from Shaw was that there was an outstanding balance for the account (Account# 039-4986-9297 - Phone Number 204-489-6000) which resulted in it being closed. Shaw mentioned that the account has been inactive since February, so we'll have to call them and address that issue. We were told that once the outstanding balance is taken care of, they would be able to make the account active and we would be able to once again make the port request.   
 
   
 Thanks,  
   
 Donald Fisher 
   
   
 
 
                           
                            On
                            Wed, 20 Jul at  2:38 PM
                            ,  LindseyFancy <lfancy@homecareassistance.com>  wrote:
                             Hi Donald, 
 This is perplexing since Keith and I have already been on with Shaw and I have never been asked for a PIN or passphrase. I could do Friday between 9-10am or from 10:30-12:30 (all central). If these aren't convenient, I'm very flexible next week. Also, Gabriel La is an authorized user on the account. Let me know what works.  
   
 Best regards, 
   
 Lindsey   Sent from my iPhone

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