RE: E-transfer for Alberta Caregiver Colleen McGonigal

Ok. I’m cool with issuing wires where needed. Then we can root cause where
the need for these payments is coming from and resolve.



*From:* Timothy Thomas <tt@thekey.com>
*Sent:* Wednesday, January 8, 2025 2:42 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Germaine Daniels <germaine.daniels@thekey.com>; Maurice Johnson <
johnsonm@thekey.com>; Irin Eva <irin.eva@thekey.com>; Treasury Team <
treasury@thekey.com>; Canada Payroll <CanadaPayroll@thekey.com>; Chandani
Patel <cpatel@thekey.com>; Chuck Terlesky <cterlesky@thekey.com>; Veronique
Ree <veronique.ree@thekey.com>
*Subject:* Re: E-transfer for Alberta Caregiver Colleen McGonigal



I may do 2 or 3 a month at most.



On Wed, Jan 8, 2025 at 2:47 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
wrote:

Thanks for the insights here, Germaine.



Tim (or anyone else on this thread who may know the answer) – Do you have a
sense of the frequency at which we need to make these payments? If a
negligible amount, I’d be ok just eating the $15 cost of a wire…



Thanks,



*From:* Germaine Daniels <germaine.daniels@thekey.com>
*Sent:* Wednesday, January 8, 2025 1:11 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Timothy Thomas <tt@thekey.com>; Maurice Johnson <johnsonm@thekey.com>;
Irin Eva <irin.eva@thekey.com>; Treasury Team <treasury@thekey.com>; Canada
Payroll <CanadaPayroll@thekey.com>; Chandani Patel <cpatel@thekey.com>;
Chuck Terlesky <cterlesky@thekey.com>; Veronique Ree <
veronique.ree@thekey.com>
*Subject:* Re: E-transfer for Alberta Caregiver Colleen McGonigal



Hi Laszlo,



Unfortunately, payroll does not have an option to process off-cycle checks
in Canada which is a feature we have in the US. We do not encourage wire
transfers as it imposes fees for employees/employers. Employees should not
be charged for billing errors, payroll errors or direct deposit rejections
which are the reasons why e-transfers are requested.  We do not incur any
fees for e transfers which is the best option in Canada for these payments.


Thanks,



Germaine Daniels

*Payroll Director *
germaine.daniels@thekey.com

Phone: 562-784-1800

*TheKey.com <https://www.thekey.com/>*

[image: Image removed by sender. TheKey] <https://homecareassistance.com/>





On Mon, Jan 6, 2025 at 6:54 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
wrote:

Hey Germaine,



We won’t make the move until we have an appropriate plan in place. Right
now though, I’m wondering why we can’t just send a wire or overnight a
check. Is it that critical for us to be able to send etransfers?



Thanks,



*From:* Germaine Daniels <germaine.daniels@thekey.com>
*Sent:* Monday, January 6, 2025 1:59 PM
*To:* Timothy Thomas <tt@thekey.com>
*Cc:* johnsonm@thekey.com; Laszlo Kovacs <laszlo.kovacs@thekey.com>; Irin
Eva <irin.eva@thekey.com>; Treasury@thekey.com; Canada Payroll <
canadapayroll@thekey.com>; Chandani Patel <cpatel@thekey.com>; Chuck
Terlesky <cterlesky@thekey.com>; Veronique Ree <veronique.ree@thekey.com>
*Subject:* Re: E-transfer for Alberta Caregiver Colleen McGonigal



Tim,



Thanks for pointing this out. @Timothy Thomas <tt@thekey.com>   Do you
have a timeline when the BMO account will be closed? @Laszlo Kovacs
<laszlo.kovacs@thekey.com> , what will be the plan to ensure we have a
process in place for etransfers?


Thanks,



Germaine Daniels

*Payroll Director *
germaine.daniels@thekey.com

Phone: 562-784-1800

*TheKey.com <https://www.thekey.com/>*

[image: Image removed by sender. TheKey] <https://homecareassistance.com/>





On Mon, Jan 6, 2025 at 2:28 PM Timothy Thomas <tt@thekey.com> wrote:

This has been paid.



adding @Laszlo Kovacs <laszlo.kovacs@thekey.com> - Soon the BMO account
will be closed and I will no longer be able to send etransfers. Another
process will need to be identified.



Thank you

Tim



On Mon, Jan 6, 2025 at 1:32 PM <johnsonm@thekey.com> wrote:

Hi Timothy,



Could you pls e-transfer for Calgary Caregiver Colleen McGonigal.



*Company*: Alberta LTD.



*Pay Date:* Jan 03, 2025



*Name:* Colleen McGonigal



*Email: **cgmcgonigal@hotmail.com <cgmcgonigal@hotmail.com>*



*Phone:* 403-870-4267 (M)



*Net Amt*: 397.73  (CAD)



*Reason:*  EFT REJECT - REFUND TO BANK



*Thank you.*



*Maurice Johnson*

Payroll Analyst

*Please note my email has changed:*

johnsonm@thekey.com

(813) 421-4957 Ext. 110001

*TheKey.com* <https://www.thekey.com/>







<https://homecareassistance.com/>

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  <https://homecareassistance.com/>

  <https://homecareassistance.com/>

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  <https://homecareassistance.com/>