She is still not receiving calls. I know you confirmed she was added but
something isn’t working.
On Tue, Feb 13, 2024 at 5:12 PM Mark Warner <itsupport@thekey.com> wrote:
> Hi Cheryl,
> I have confirmed that Stephanie is included in the ring groups you noted.
> Please perform test calls that you feel should be ringing Stephanie. If
> you still feel there might be a ringing issue, please reply to the ticket
> and we'll see what we can do.
>
> Thanks,
> Mark Warner
>
>
> On Tue, 13 Feb at 3:50 PM , CherylCartwright <
> ccartwright@homecareassistance.com> wrote:
> Good Morning,
>
> Stephanie Okojie has still not been added to Salesforce and we have
> started assigning her cases. Can you please advise when she will be added?
>
> Additionally, can I please confirm that she is in the existing clients and
> prospective clients for our 8x8 ring groups as I don't believe she is
> getting calls. Her cell number is 437-216-2865
>
> Thanks in advance,
>
> Cheryl
>
> 665903:611100
>