Re: IMPORTANT: Switchover July 6th - Action Necessary

From
Chuck Terlesky <cterlesky@homecareassistance.com>
To
Gabriel La <it@thekey.com>, Timothy Thomas <tt@homecareassistance.com>
CC
Dan Watson <dan.watson@thekey.com>, Terrence Vetter <terrence.vetter@thekey.com>, Zanaris Account <zanaris@homecareassistance.com>
Date
Tue, 5 Jul 2022 10:13:52 -0600
Folder
INBOX
--00000000000070200b05e31124c6 Content-Type: text/plain; charset="UTF-8" I also want to loop @Tim Thomas into this conversation as this will affect all of Canada. Can you let him know what you decide as this will impact his communication with the Canadian site leaders. Kind regards - Chuck On Tue, Jul 5, 2022 at 10:07 AM Gabriel La wrote: > Hi Dan, > > If we update the primary but keep the default send as as @ > homecareassistance.com will that work? > > On Tue, Jul 5, 2022 at 12:02 PM Dan Watson wrote: > >> Canada is not fully transitioning to TheKey until later this year. Likely >> Q4. >> >> On Tue, Jul 5, 2022 at 10:17 AM Gabriel La wrote: >> >>> Hi Team, >>> >>> I would suggest we update thier primary to thekey.com but keep their >>> default send as as hca to keep the SSO change uniform. >>> >>> On Tue, Jul 5, 2022, 11:14 AM Terrence Vetter >> terrence.vetter@thekey.com> wrote: >>> >>>> I have to defer to Dan Watson here... but I think that is correct. >>>> >>>> Thanks , Terrence >>>> >>>> >>>> On Mon, Jul 4, 2022 at 10:49 AM Zanaris Account >>> zanaris@homecareassistance.com> wrote: >>>> >>>>> Hi Chuck, >>>>> >>>>> It's my understanding that Canadian and Franchise offices would be >>>>> staying with Home Care Assistance. I am going to loop in @Gabriel La >>>>> , @Terrence Vetter , and @Dan >>>>> Watson to confirm this. If your office is not >>>>> rebranding to TheKey then that is a mistake and we will remove you (and >>>>> anyone in your team) from this transition. >>>>> >>>>> Best, >>>>> Zanaris Team >>>>> >>>>> >>>>> On Mon, Jul 4, 2022 at 7:36 AM Chuck Terlesky >>>> cterlesky@homecareassistance.com> wrote: >>>>> >>>>>> Hi Zanaris, >>>>>> >>>>>> Just to confirm, I am the GM in Canada - we are moving all Canadian >>>>>> employees to the Key? >>>>>> >>>>>> Looking forward to your reply. >>>>>> >>>>>> Regards, >>>>>> Chuck >>>>>> >>>>>> On Mon, Jul 4, 2022 at 8:31 AM >>>>>> wrote: >>>>>> >>>>>>> Dear Chuck Terlesky, >>>>>>> >>>>>>> In March we added a secondary email address and new signature for >>>>>>> all users as part of the re-branding to TheKey. We are now ready to move to >>>>>>> the second phase of this work in which we will update your single sign-on >>>>>>> credentials to now use your @thekey.com email address, replacing >>>>>>> your @homecareassistance.com email address. The change will take >>>>>>> place on *Wednesday July 6th from 6am to 8am Est. (Please note that >>>>>>> your password will not be changed)* >>>>>>> >>>>>>> Here are the applications that will require action on your part: >>>>>>> >>>>>>> - Salesforce >>>>>>> - iOS >>>>>>> >>>>>>> >>>>>>> Below is a list of the additional applications that are >>>>>>> transitioning to @thekey.com email addresses and you will not have >>>>>>> to take any action: >>>>>>> >>>>>>> - BambooHR >>>>>>> - Workspace >>>>>>> - Jumpcloud >>>>>>> - 8x8 >>>>>>> - Workplace >>>>>>> - Open LMS >>>>>>> - HCA Analytics >>>>>>> - CallRail >>>>>>> - RingCentral >>>>>>> - Office 365 >>>>>>> - Brand Cen