--0000000000005519be061769791a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Brian has confirmed with the client that Monday will work for our meeting, and an update will be provided to the family after we talk. Regards, Chuck On Wed, May 1, 2024 at 1:25=E2=80=AFPM Timothy Thomas wrote= : > That's unfortunate. I'm ok with the Monday call, but I can make myself > available sooner if needed. Chuck what works for you. > > On Wed, May 1, 2024 at 2:24=E2=80=AFPM Steve Koyanagi > wrote: > >> Your calendars are pretty full so I sent it for next Monday. If you need >> to meet earlier let me know. >> >> On Wed, May 1, 2024 at 11:21=E2=80=AFAM Chuck Terlesky >> wrote: >> >>> Yes - please include Brian Boxall in the call as he was dealing directl= y >>> with the client. >>> >>> On Wed, May 1, 2024 at 12:20=E2=80=AFPM Steve Koyanagi >>> wrote: >>> >>>> Can we schedule a call to discuss? >>>> >>>> On Wed, May 1, 2024 at 11:19=E2=80=AFAM Chuck Terlesky >>>> wrote: >>>> >>>>> I was told it was near 10K. But I don't have an exact number. >>>>> >>>>> On Wed, May 1, 2024 at 12:19=E2=80=AFPM Steve Koyanagi >>>>> wrote: >>>>> >>>>>> What is the alleged $ amount that was stolen? >>>>>> >>>>>> On Wed, May 1, 2024 at 11:17=E2=80=AFAM Chuck Terlesky >>>>>> wrote: >>>>>> >>>>>>> Hi Steve and Timothy, >>>>>>> >>>>>>> Please see Brian's message below on a former client. The family is >>>>>>> asking for reimbursement of funds taken from their account by a car= egiver. >>>>>>> >>>>>>> I want to find out the next steps and if we have to make an >>>>>>> insurance claim. >>>>>>> >>>>>>> Feel free to let me know if you can provide any guidance. >>>>>>> >>>>>>> Regards, >>>>>>> Chuck >>>>>>> >>>>>>> ---------- Forwarded message --------- >>>>>>> From: Brian Boxall >>>>>>> Date: Wed, May 1, 2024 at 12:11=E2=80=AFPM >>>>>>> Subject: Caregiver Theft >>>>>>> To: Chuck Terlesky , Chandani Patel >>>>>> cpatel@thekey.com> >>>>>>> >>>>>>> >>>>>>> On Sept 8th, 2023 we had a report that CG Madhu Mehta was suspected >>>>>>> of theft by taking the client for personal banking and having addi= tional >>>>>>> funds drawn. >>>>>>> >>>>>>> We immediately placed the caregiver on DNS and did not schedule her >>>>>>> elsewhere. Caregiver denied any wrongdoing. >>>>>>> >>>>>>> Police were notified and investigated. According to client >>>>>>> POA ,charges of theft have been laid against the Caregiver. >>>>>>> >>>>>>> Client family is now asking about potential legal remedy from TheKe= y. >>>>>>> >>>>>>> -- >>>>>>> Brian Boxall >>>>>>> >>>>>>> Client Success Manager >>>>>>> >>>>>>> Direct 431 887 1785 >>>>>>> >>>>>>> Office 204 489 6000 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> TheKey.ca >>>>>>> >>>>>>> [image: TheKey] >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Chuck Terlesky B.A., CCPE >>>>>>> General Manager >>>>>>> Winnipeg and Calgary >>>>>>> >>>>>>> Calgary: 403-301-3777 >>>>>>> Winnipeg: 204-489-6000 >>>>>>> >>>>>>> TheKey.ca >>>>>>> >>>>>>> [image: