Hi Tim,
I was hoping to get some clarity around hourly and weekly minimums in
Canada. Upon listening to Liz's calls, I noticed she is mentioning a 3 hour
minimum and 16 hour weekly minimum.
1) Should Canada be following the standard 4 hours a day and 12 hours
weekly minimum? The doc I am referencing is found here
<https://docs.google.com/document/d/1kufpc1ki2V-NyDRJfV744ykVWD4XF-id-VwONqjN5uc/edit?tab=t.0>
.
2) Should Canada be following the same guidelines for managing leads below
minimum hours? The doc I am referencing is found here
<https://docs.google.com/document/d/1jaGK2Tq1gpPPyBfzgkH-pFg1cpGZJ4_zW1imSDTHPlE/edit?tab=t.0>
.
Below is an example of a lead that was closed out because they were unable
to meet the 16 hour weekly minimum and only needed 6 hours per week.
*Client name: *Judy Walker.
*Salesforce link*:
https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000HuB2IYAV/vie
Appreciate any information you can provide. Thank you!
Sincerely,
Cristal Munoz
*Inside Sales Manager*
Please note my email has changed:
cmunoz@thekey.com
TheKey.com <https://www.thekey.com/>