Thanks Tim. Following up on our GM call this week. What is the name of
the contract Timmon is trying to get in Toronto? When we get it, what
opportunities does that open up for us there?
On Fri, Jun 13, 2025 at 8:36 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Chris,
>
> All sites have completed their Lifeguard training, and we’re beginning to
> see initial activations. That said, uptake has been slower than
> anticipated. A number of clients have opted out, most commonly due to
> short-term service needs (Tier 3s), a family member already living in the
> home, or general resistance to technology.
>
> Our CSMs are still building confidence in how to effectively position and
> present the system. I’m optimistic we’ll see stronger adoption as they gain
> experience and as client and family awareness grows.
>
> Melissa and I have aligned on moving forward with Chicago and Milwaukee as
> test markets in the U.S. We are currently planning for a rollout in
> mid-July.
>
>
>
>
> On Thu, Jun 12, 2025 at 12:46 PM Chris Gerard <chris.gerard@thekey.com>
> wrote:
>
>> Hey Tim, how's it going with Lifeguard?
>>
>> --
>> Kind Regards,
>>
>>
>> *Chris Gerard*
>> CEO | *TheKey*
>> Mobile: 817-313-7913
>> [image: TheKey] <https://homecareassistance.com/>
>>
>
--
Kind Regards,
*Chris Gerard*
CEO | *TheKey*
Mobile: 817-313-7913
[image: TheKey] <https://homecareassistance.com/>