I sent an email to billing as well, he’s quite upset about this. Maria Licoudis RNClient Success Manager514-907-5065TheKey.ca On Mar 13, 2024, at 12:06 PM, Joey Taylor <joey.taylor@thekey.com> wrote:@TheKey Billing Can we get this done ASAP. This a 24/7 client On Wed, Mar 13, 2024 at 11:54 AM Raffaele Gerbasi <gerbasi@mac.com> wrote:Hello Maria,I have not yet received any of our invoice copies.When can I expect these invoice copies?You have billed a lot of money and I don’t have any visibility on details of services and hours rendered.Please confirm as soon as possible.Thank you Raffaele Gerbasi On Mar 11, 2024, at 8:41 PM, Maria Licoudis <mlicoudis@thekey.com> wrote:My pleasure, have a good evening.MariaMaria Licoudis RNClient Success Manager514-907-5065TheKey.ca On Mar 11, 2024, at 8:30 PM, Raffaele Gerbasi <gerbasi@mac.com> wrote:Thank you Maria.I’ll be awaiting a copy of all the invoices related to my cousin Ralph Iasenza.Best Regards Raffaele On Mar 11, 2024, at 8:14 PM, Maria Licoudis <mlicoudis@thekey.com> wrote:Hello Mr Gerbasi,As per our conversation this morning, the billing team is aware that you would like your invoices.Regarding the PAD form, pre-authorized debit, the company is switching to pre-authorized bank debit. Administration would require you to fill out the form, the company will not be accepting credit cards.Thank you, please let me or Joey know if you have any questions.Have a good evening,MariaMaria Licoudis RNClient Success Manager514-907-5065TheKey.ca On Mar 11, 2024, at 5:48 PM, Kim McConnell <kim.mcconnell@thekey.com> wrote:Kim McConnellGestionnaire des soins / Client Success Managerkim.mcconnell@TheKey.com514-907-5065TheKey.ca---------- Forwarded message ---------From: Raffaele Gerbasi <gerbasi@mac.com>Date: Mon, Mar 11, 2024 at 5:08 PMSubject: Re: Kim McConnell sent you Ralph Iasenza Montreal Pre-Authorized Debit (PAD) Agreement ENGLISHTo: Kim McConnell <kim.mcconnell@thekey.com>Why do you keep sending me this form?You have my credit card information and have been charging my card and getting fully paid.I called this morning and spoke to Maria Licoudis requesting a copy of all invoices regarding services rendered to date for my cousin Ralph Iasenza.When can I expect a copy of the invoices?Thanks Raffaele Gerbasi 514-983-9756On Mar 11, 2024, at 4:01 PM, Kim McConnell <docs@email.pandadoc.net> wrote:
Kim McConnell sent you Ralph Iasenza Montreal Pre-Authorized Debit (PAD) Agreement ENGLISH.
Good morning,
Please see attached the PAD form to be filled and signed as previously discussed.
Thank you and have a great day.
Kind regards,
The Key
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Kim McConnell sent you Ralph Iasenza Montreal Pre-Authorized Debit (PAD) Agreement ENGLISH.
Good morning,Please see attached the PAD form to be filled and signed as previously discussed.Thank you and have a great day.Kind regards,The Key
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-- Joey TaylorDirecteur Général/General Manager514-907-5065TheKey.ca