--0000000000007eabb8060bf01280 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, The reimbursement process is a bit different for all. It all depends on your financial institution. It takes up to 72 hours to fund the account, depending on your bank it might take up to maybe 48 hours to post to your account. However, staring in January we will issue new Mastercard corporate cards to all employees to use for T&E. Also, we need to stop using personal credit card for expenses. On Wed, Dec 6, 2023 at 1:51=E2=80=AFPM Timothy Thomas wrote= : > Hi Anotte, > > Could you provide an answer to Allison's question below? Or direct us to > who might be better off handling these queries? > > The team is finding it difficult to to float expenses for more than two > weeks. > > Even in my case I have a report that is flagged as paid yet the audit > trail has it marked Queued for processing on November 30th. What is the > expected delay from manager approval to deposit? > > Thank you > Tim > > On Wed, Dec 6, 2023 at 11:39=E2=80=AFAM Allison Brennan allison.brennan@thekey.com> wrote: > >> >> >> Allison Brennan >> >> *Client Success Manager* >> >> >> *Office: 519-954-2111* >> >> *Direct Line: 437-216-2865* >> >> *Fax: 519-489-1370* >> >> TheKey.ca >> >> [image: TheKey] >> > >> >> ---------- Forwarded message --------- >> From: Allison Brennan >> Date: Mon, Dec 4, 2023 at 1:19=E2=80=AFPM >> Subject: Concur reimbursement >> To: Anotte Francois >> >> >> Hi Anotte >> >> I submitted one expense that was approved and stamped paid last week and >> I have not gotten the money into my account yet >> >> Can you please tell me how long it takes for it to hit my account as I >> was told it takes 24-48 hours >> >> Thank you >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000007eabb8060bf01280 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, The reimbursement process is a bit different for all. It all depends on= your financial institution.=C2=A0 It takes up to 72 hours to fund the account, depending on your b= ank it might take up to maybe 48 hours to post to your account.=C2=A0 = However, staring in January w= e will issue new Mastercard corporate cards to all employees to use for T&a= mp;E.=C2=A0 Also, we nee= d to stop using personal credit card for expenses. On Wed, Dec 6, 2023 = at 1:51=E2=80=AFPM Timothy Thomas < tt@t= hekey.com > wrote: Hi An= otte, Could you provide an answer to Allison's quest= ion below? Or direct us to who might be better off handling these queries?= =C2=A0 The team is finding it difficult to to floa= t expenses for more than two weeks.=C2=A0 Even in = my case I have a report that is flagged as paid yet the audit trail has it = marked=C2=A0Queued for processing on November 30th. What is the expected de= lay from manager approval to deposit?