--0000000000002a7c02058c52ce37 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ron, I got confirmation from Melissa that we are able to backdate Stephania to beginning June 3. However she told me that they are only eligible for 15 hours not 20 like I thought. They had gone from 10 to 15 hours/week and I misunderstood. I am waiting on Melissa to find out when Stephania will get her first paycheck from the CLSC and if they can send George the paperwork to fill out. Since she has a young family I want to ensure that the paperwork is done before we stop paying her on our end. She said she should have an answer by tomorrow. I will keep you all posted. Maxine Silverman *G**estionnaire de Soins, TS** | **Case Manager, MSW* Tel: 514.907.5065 | Fax: 514.221.4265 msilverman@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Jun 27, 2019 at 2:46 PM Ron Vitale wrote: > Hello Tim > > Thank you for your email and perseverance, it is greatly appreciated. > > > > > > Sincerely, > > Ron > > > > *From:* Timothy Thomas > *Sent:* Thursday, June 27, 2019 1:52 PM > *To:* Ron Vitale > *Cc:* Maxine Silverman ; Joanne joannecassetta@sympatico.ca>; Ray Vitale ; > vitale10708@gmail.com; gvitale0518 > *Subject:* Re: Follow Up - INVOICES NO CLSC CREDIT - Lina and Joe Vitale > - Home Care > > > > Hi Ron, > > > > I wanted to provide you with an update. Maxine reached out to Sven and > Melissa early yesterday and we=E2=80=99re awaiting a response. > > > > We hope to have news soon. > > > > Best. > > Timothy Thomas > Home Care Assistance > 514-907-5065 > www.HomeCareAssistanceMontreal.ca > > > > On Jun 25, 2019, at 5:05 PM, Ron Vitale wrote: > > Hello Tim, > > Thank you for your email and effort to rectify the situation. Until last > Friday we had no knowledge of the challenges your team faced in working > with the CLSC, in the end we want our parents cared for which Stefania an= d > Chantale have done and get the services and compensation offered by the > CLSC. > > We look forward to your response and update. > > Please advise if you need us to call or get involved with your efforts. > > Ron > > Get Outlook for Android > > > ------------------------------ > > *From:* Timothy Thomas > *Sent:* Tuesday, June 25, 2019 4:49:29 PM > *To:* Ron Vitale > *Cc:* Maxine Silverman; Joanne; Ray Vitale; vitale10708@gmail.com; > gvitale0518 > *Subject:* Re: Follow Up - INVOICES NO CLSC CREDIT - Lina and Joe Vitale > - Home Care > > > > Hi Ron, > > > > Please allow us a day or two to review and speak with Sven and Melissa to > see if we can rectify the issue. There are far too many unknowns at this > point to answer all of your questions. If they're able to backdate > Stephania's start date then we can credit you the difference. > > > > Quite frankly the Cheque Emplois program is a mess and we struggle to > understand the process as much as you. It often takes involvement from th= e > family and ourselves to get things moving. > > > > Let's h