--0000000000006284d205ed7268b2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Linda and Janet, Thank you for your email. I have updated your profile to include your email address Janet as we didn't previously have it. Please feel free to reach out to us if you need anything at all. Warm regards, Cheryl On Mon, Nov 14, 2022 at 2:20 PM Linda W wrote: > Thank you for your email Cheryl. I have included my Mom in my reply as sh= e > has access to an iPad and is currently using email on a regular basis. Sh= e > would want to know that Cathy is no longer their contact and that Shawnte= l > is. > > We so appreciate all the support and care that is being provided to both > my parents. > > Regards > Linda > > Sent from my iPhone > > On Nov 14, 2022, at 10:07 AM, Cheryl Cartwright > wrote: > > =EF=BB=BF > Good Morning Linda, > > I first wanted to introduce myself, my name is Cheryl Cartwright and I am > the Client Success lead for Canada overseeing all of our Client Success > Managers. Cathy Feniuk has accepted a new opportunity and will be sadly > moving on from Home Care Assistance with her last day being Friday Novemb= er > 11, 2022. We appreciate this is very short notice and we want to assure y= ou > we have an outstanding team ready to take over her caseload. Shawntel > Sousa, LPN, Client Success Manager will be assuming the clinical and > operational day to day oversight of your family's care and you may reach > her directly at ssousa@thekey.com or through the Vancouver office > 778-279-3634. Also assigned are Staffing Specialists Elizabetha and Doris > and you may reach each of them at the office number in Vancouver for any > scheduling needs. Sharon Speirs (cc'd here) and myself are also available > to you should you need anything or wish to speak about any of these > changes. Tim Thomas, our National Canadian Director, also cc'd here, is > available to speak with should you require his assistance. > > I want to assure you, your business and family's care are our top priorit= y > and focus and we anticipate a completely smooth transition. Shawntel will > be reaching out to introduce herself in the coming days and has already > been working on getting to know your individual care plans and needs with > Cathy. > > Kind Regards, > > Cheryl > > -- > *Cheryl Cartwright* > *Regional, Client Success, Canada * > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > Champions of Longevity > ccartwright@homecareassistance.com > > --=20 *Cheryl Cartwright* *Regional, Client Success, Canada * Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity ccartwright@homecareassistance.com --0000000000006284d205ed7268b2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: