--00000000000097719c0625b201dd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable - General lack of caregivers resulting in increased pay rates and OT. 2FT CG's on leave for medical conditions starting in September. 2 FT CG'= s termed in October for shift abandonment and NCNS. This week in orientati= on we had 6 new CG's attend. - 1 live in client ended services due to lack of funding resulting in decrease in billable hours - Increased trave/salesl costs due to St. Louis HCC covering KC while hiring/training new HCC. Our new HCC is out of training this week and wi= ll be in the field. - KC MO business license obtained and now taking clients in MO. 1 MO SOC this month with another pending. - Cleaning contract for office terminated in October - we will no longer see this charge ($600) under utilities each month going forward. - New office space identified with a December move date. On Tue, Oct 29, 2024 at 1:43=E2=80=AFPM Timothy Thomas wrot= e: > Hi Team, > > As we prepare for our upcoming monthly operations review, I need your > input to ensure we accurately represent each location=E2=80=99s performan= ce. Please > provide a concise list of your key Opportunities (Wins) and Challenges > (Losses) for September and October. > > =E2=80=A2 Opportunities (Wins): Highlight specific achievements that posi= tively > impacted your operations. > =E2=80=A2 Challenges (Losses): Specify any issues faced, along with your = current > corrective measures or action plans to address them. > > Please keep each bullet point clear and succinct, and send your updates b= y > lunchtime tomorrow. Your insights are crucial for an effective review, so= I > appreciate your prompt response. > > Thanks > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --00000000000097719c0625b201dd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable General lack of caregivers resultin= g in increased pay rates and OT.=C2=A0 2FT CG's on leave for medical co= nditions starting in September. 2 FT CG's termed in October for shift a= bandonment and NCNS. This week in orientation we had 6 new CG's attend.= 1 live in client ended services due to lack of funding resulting i= n decrease in billable hours Increased trave/salesl costs due to St= . Louis HCC covering KC while hiring/training new HCC. Our new HCC is out o= f training this week and will be in the field. KC MO business licen= se=C2=A0obtained and now taking clients in MO. 1 MO SOC this month with ano= ther pending. Cleaning contract for office terminated in October - = we will no longer see this charge ($600) under utilities each month going f= orward. New office space identified with a December move date. = On Tue, Oct 29, 2024 at 1:43=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Team, As= we prepare for our upcoming monthly operations review, I need your input t= o ensure we accurat