--000000000000a512b405e2328be6 Content-Type: text/plain; charset="UTF-8" Hi team, I think it's great that we have good visibility and support on emphasizing starts as we all share that same goal. We have been open minded to less than 20 hours/week but very realistic and caregiver centric on what we accept. The leads that hit this reporting list for Wellesley, Diane Wilson and SIL Elizabeth Wilson for example, are duplicate leads both looking for only 4 hours a week on Sundays which is not a case we will have success staffing. Jay Jay Skypeck *Regional Director Greater Boston* *445 Washington StreetWellesley, MA 02482617.910.6922* Jason.Skypeck@TheKey.com TheKey.com [image: TheKey] On Fri, Jun 24, 2022 at 12:05 AM Angie Markwell wrote: > Sharing. Might suggest to you all that you go back and evaluate these. I > am concerned as we know we need every start potential and some might be > legitimate and minimum hours is not something we should allow to be > disqualified unless you agree. Worth reviewing. > > ---------- Forwarded message --------- > From: Gabrielle Wolfe > Date: Thu, Jun 23, 2022 at 12:02 PM > Subject: Re: Frax Leads - New Qualification Criteria > To: Angie Markwell > Cc: Gabrielle Wolfe , Ken Citron kcitron@homecareassistance.com>, Andy Feldman , > Sarah Powers , Erica Smith erica@homecareassistance.com>, Aileen Ruffin aruffin@homecareassistance.com>, David Durbin david.durbin@homecareassistance.com>, Chen Xie chen@homecareassistance.com>, Matt Neal , Melissa Reyes > > > > Here are the 24 leads from 6/21 (was 18 at time of pull yesterday) that > have been closed by the field. I went into each lead manually to check > chatter and update notes from the field, added my findings to the Notes > column. As indicated, there is one record I will follow up with Frax on, > and one I need to follow up with the SF dev team on. > > Create Date First Name Last Name Office Name Status Reason Notes > 6/21/2022 SIL of Elizabeth Wellesley Below Min Hours Below Min Hours > 6/21/2022 Peggy Elliott Fort Worth Below Min Hours Below Min Hours > 6/21/2022 Unknown Unknown Central NJ Not reachable with information > provided Per Chatter: 2 attempts were made to reach the client by the > field, got VM, lead closed. > 6/21/2022 Elba Aleman Bergen Financially Unqualified Medicare/Medicaid, > need to pull call to review whether agent discussed payment > 6/21/2022 Maria Tahil Bergen Financially Unqualified Looking for care > that accepts Medicare/Medicaid, probable Frax error, Frax indicated payment > source unknown but Frax notes state Medicare Part B. > 6/21/2022 Diane Wilson Wellesley Below Min Hours Below Min Hours > 6/21/2022 Friend of Joanne Southern NJ Duplicate Record Below Min Hours > 6/21/2022 Carol Speert Southern NJ Duplicate Record Bee, these 3 records > are the same caller, no record of contact, no chatter > 6/21/2022 Carole Suval Speert Southern NJ Duplicate Record Bee, these 3 > records are the same caller, no record of contact, no chatter > 6/21/202