--Apple-Mail-38288BF8-8DCD-4A2F-ADEE-BBB6DF4BAE89 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Sent from my iPhone Begin forwarded message: > From: "Mary Ann Pavlik, Ms." > Date: June 7, 2019 at 9:55:12 AM GMT-4 > To: Maxine Silverman > Subject: RE: Raisa Upcoming vacation >=20 > Hi Maxine, > =20 > I=E2=80=99m still upset by the one hour training. How does Raisa show the n= ew replacement all the following and more within an hour? > - The first day on the job -Sit down to chat with my Dad and Rais= a and not directly arrive and start showing her everything. This is a time m= y Dad would want to know a little about her and ask her questions or show he= r what he does. Introduction protocol. > - Make him breakfast and the way he likes his coffee. > - Show her where everything is located and how things work > - Show her how she bathes him (which I believe alone take an hour= ) > - Show her the process and how to cut his nails and toe nails > - Etc. etc etc. > =20 > With all due respect, I am paying $26 an hour and I receive one hour of pa= id training? > Mary Ann > =20 > =20 > =20 > From: Maxine Silverman [mailto:msilverman@homecareassistance.com]=20 > Sent: June-07-19 9:40 AM > To: Mary Ann Pavlik, Ms. > Subject: Re: Raisa Upcoming vacation > =20 > Hi Mary Ann.=20 > =20 > We cover a one hour training between Raisa and the new caregiver.=20 > =20 > My visits are always free of charge but the goal of my next visit would be= to discuss Raisa=E2=80=99s responsibilities in depth and to update the care= plan. The care plan is a guide for the caregiver to refer to if she has a q= uestion but all should be covered between that and her training with Raisa.=20= > =20 > Maxine=20 >=20 > Sent from my iPhone >=20 > On Jun 7, 2019, at 9:34 AM, Mary Ann Pavlik, Ms. w= rote: >=20 > Hi Maxine, > =20 > So what I am understanding is the following > - Training for the new replacement is not paid by Homecare assist= ance > - Your one hour visit on the first day alone with the replacement= is what Homecare assistance covers > Please confirm > Thanks > Mary Ann >=20 >=20 >=20 >=20 > =20 > From: Maxine Silverman [mailto:msilverman@homecareassistance.com]=20 > Sent: June-06-19 4:24 PM > To: Mary Ann Pavlik, Ms. > Subject: Re: Raisa Upcoming vacation > =20 > Hi Mary Ann, > =20 > My hope would be to be able to sit down with Raisa and your father in the u= pcoming week to go over all the tasks that she is doing to update our curren= t care plan. This will be a great tool for the new caregiver to utilize once= she starts with your father. > =20 > I will be there on the first day of service that the caregiver is alone wi= th your father. We normally only do 1 hour of training due to these other pr= ocedures that we have in place. > =20 > Please let me know if it would be okay for me to pass by next week Monday o= r Wednesday morning to meet with them and with you if possible. > =20 > > Maxine Silverman > Gestionnaire de Soins, TS | Case Ma