Issues with running billing - Case #00421419 [ ref:_00DE0Hruf._5002S1C5pL9:ref ]

From
support@clearcareonline.com <support@clearcareonline.com>
To
"tt@homecareassistance.com" <tt@homecareassistance.com>
Date
2020-06-29 14:19:16
Folder
INBOX
------=_Part_11828_1865498502.1593440356364 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable [Inline image URL : https://clearcareonline.my.salesforce.com/servlet/servl= et.ImageServer?id=3D0152S00000CtipR&oid=3D00DE0000000Hruf]=A0 =09 =09=A0 =09Hello Timothy, =09=A0 =09 =09Thank you for contacting ClearCare Product Support. It was a pleasure sp= eaking with you, as per our call I explained the reason why you were not ab= le to adjust a care log was because it was still finalized in Payroll. Once= this was un-finalized you were able to make the changes.=A0 =09 =09Have a wonderful day, take care!=A0 =09=A0 =09 =09 =09 =09 =09You will receive a Customer Satisfaction survey within the hour and we w= ould love for you to tell us how this interaction went. =09 =09 =09 =09 =09=A0 =09Hopefully I answered your question, if not, please provide additional in= formation by clicking: =09 =09 =09 =09 =09 =09 =09 =09 =09 =09=A0 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09[Inline image URL : https://clearcareonline--c.na100.content.force.com/s= ervlet/servlet.ImageServer?id=3D0152S00000CtiHj&oid=3D00DE0000000Hruf] =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09=A0 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09 =09=A0 =09=A0 =09 =09 =09 =09 =09 =09Thank you for being our customer. =09 =09 =09 =09 =09 =09=A0 =09Laci =09ClearCare Product Support =09=A0 =09=A0 =09=A0 =09 =09 =09 =09 =09 =09=A0 =09 =09 =09 =09 =09 =09 =09=A0[Inline image URL : https://clearcareonline.my.salesforce.com/servlet= /servlet.ImageServer?id=3D0152S00000CtiqZ&oid=3D00DE0000000Hruf]=A0 ref:_00DE0Hruf._5002S1C5pL9:ref ------=_Part_11828_1865498502.1593440356364 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable =A0 =09=09=09 =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 Hello Timothy, =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 =09=09=09=09=09=09 Thank you for contacting = ClearCare Product Support. It was a pleasure speaking with you, as per our = call I explained the reason why you were not able to adjust a care log was = because it was still finalized in Payroll. Once this was un-finalized you w= ere able to make the changes.=A0 =09=09=09=09=09=09 =09=09=09=09=09=09Have a wonderful day, take care!=A0 =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 =09=09=09=09=09=09 =09=09=09=09=09=09 =09=09=09=09=09=09 =09=09=09=09=09=09 You will receive a Customer Satisfaction survey within the hour and= we would love for you to tell us how this interaction went. =09=09=09=09=09=09 =09=09=09=09=09=09 =09=09=09=09=09=09 =09=09=09=09=09=09 =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 Hopefully I answered your= question, if not, please provide additional information by clicking: =09=09=09=09=09=09 =09=09=09=09=09=09 =09=0

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