--000000000000d3129e061d876b21 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Gayle and great question! You can leave those leads as the Contact Center will work those leads and close out as appropriate. If you see it moved to "opportunity" then you will take over from there! Best, On Thu, Jul 18, 2024 at 10:44=E2=80=AFAM Gayle Soulides wrote: > Great news, thank you. > > I cleaned out all of our Midwest Caring.com Leads yesterday. > When I opened SF this morning I noticed a few more dropped into Leads > overnight. Can I just continue to close as they appear? > > Thanks. > Gayle > > On Wed, Jul 17, 2024 at 7:00=E2=80=AFAM Audra Williams wrote: > >> Hi Team! >> >> I wanted to inform you about an exciting new process regarding the >> handling of Caring.com leads!! >> >> Moving forward, the Contact Center will close all Caring.com *leads* >> after three attempts. You will no longer see these *leads* in your >> pipelines. However, if you see a caring.com *opportunity* in your >> pipeline, that is your indication to move forward with this *opportunity= * >> as the opportunity owner. If you are not listed as the opportunity owner= , >> please change this field to your name. >> >> Regional Intake Managers should now close any existing Caring.com leads >> in the pipeline to ensure accuracy of our pipelines moving forward. >> >> Thank you for your cooperation and as always please reach out if you hav= e >> any questions. >> >> Best, >> >> >> -- >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> > > > -- > Gayle Soulides > Midwest Intake Manager > *Please note my email has changed:* > gsoulides@TheKey.com > (224) 500-1925 > (847) 853-7777 > TheKey.com > [image: TheKey] > > --=20 Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --000000000000d3129e061d876b21 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Gayle and great question!=C2=A0 You can leave those leads as = the Contact Center will work those leads and close out as appropriate.=C2= =A0 If you see it moved to "opportunity" then you will take over = from there! Best, On Thu, Jul 18, 2024 at 10:44=E2=80=AFAM Gayl= e Soulides < gsoulides@thekey.com= > wrote: = Great news, thank you. I cleaned out al= l of our Midwest Caring.com Leads yesterday. When I opened SF thi= s morning I noticed a few more dropped into Leads overnight. Can I just con= tinue to close as they appear? Thanks. G= ayle On Wed, Jul 17, 2024 at 7:00=E2=80=AFAM Audra Williams < audraw@thekey.com > = wrote: <blockquote class=3D"gmail_quote" st