Re: Re: Caregiver not transferring - [#589089]

From
Frank Liu <fliu@thekey.com>
To
Elizabeth Manjarrez <emanjarrez@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Mikko Jervoso <mjervoso@thekey.com>, Alyson Rohane <alyson.rohane@thekey.com>, Roxana Cruz <clearcaresupport@homecareassistance.com>, Sarah Powers <spowers@thekey.com>, jonathan.eckrich@thekey.com, audraw@thekey.com
Date
Tue, 12 Dec 2023 12:28:23 -0800
Folder
INBOX
--0000000000000cd765060c55e5a5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Should it be remapped to either HCA or Loving which are the two remaining locations in Vancouver? -Frank On Tue, Dec 12, 2023 at 12:12=E2=80=AFPM Elizabeth Manjarrez wrote: > Hi Frank, > > Due to that change, my hires are not transferred to WellSky, could you > please help? > > Thanks > > > > [image: TheKey] > > Elizabeth Manjarrez > Recruiter > The Key > 1861 Marine Dr. > Vancouver, BC V7V 1J7 > *T* 778 279 3634 > *F* 778 279 3635 > *E* emanjarrez@thekey.com > > > > > On Tue, Dec 12, 2023 at 12:02=E2=80=AFPM Frank Liu wrot= e: > >> Yes, I removed it as we were informed it was no longer in use ( Sorry, >> should have looped in Roxana who normally reviews and executes this). >> -Frank >> >> On Tue, Dec 12, 2023 at 11:48=E2=80=AFAM Timothy Thomas = wrote: >> >>> adding @Alyson Rohane and @Frank Liu >>> who initiated the deletion as we no longer use it. >>> >>> On Tue, Dec 12, 2023 at 2:26=E2=80=AFPM Mikko Jervoso >>> wrote: >>> >>>> +Sarah Powers Were you aware of any changes to >>>> White Rock location in the Canadian Agency "Home Care Assistance of >>>> Vancouver"? >>>> >>>> >>>> >>>> >>>> >>>> On Tue, Dec 12, 2023 at 11:24=E2=80=AFAM Roxana Cruz >>> clearcaresupport@homecareassistance.com> wrote: >>>> >>>>> Hi Michael, >>>>> >>>>> I am not aware of this location being removed. >>>>> =E2=80=8B >>>>> Looping Tim and Audra here. >>>>> >>>>> >>>>> Thanks, >>>>> >>>>> >>>>> >>>>> >>>>> On Tue, 12 Dec at 2:03 PM , Michael Jervoso >>>>> wrote: >>>>> +ClearCare Support >>>>> >>>>> Was location "White Rock" (1000000000000168) deleted from agency >>>>> "Home Care Assistance of Vancouver" (1468)? >>>>> >>>>> Our integration is failing because it's saying that the location no >>>>> longer exists. >>>>> >>>>> [image: Screen Shot 2023-12-12 at 10.58.56 AM.png] >>>>> [image: Screen Shot 2023-12-12 at 10.59.37 AM.png] >>>>> [image: Screen Shot 2023-12-12 at 11.02.38 AM.png] >>>>> >>>>> >>>>> >>>>> >>>>> On Tue, Dec 12, 2023 at 10:52=E2=80=AFAM Elizabeth Manjarrez >>>> emanjarrez@thekey.com> wrote: >>>>> >>>>>> Okay, thank you! >>>>>> >>>>>> >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> Elizabeth Manjarrez >>>>>> Recruiter >>>>>> The Key >>>>>> 1861 Marine Dr. >>>>>> Vancouver, BC V7V 1J7 >>>>>> *T* 778 279 3634 >>>>>> *F* 778 279 3635 >>>>>> *E* emanjarrez@thekey.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Dec 12, 2023 at 10:51=E2=80=AFAM Mikko Jervoso >>>>>> wrote: >>>>>> >>>>>>> Hi Elizabeth, >>>>>>> >>>>>>> I'm working with our integration resource to help resolve this >>>>>>> issue. I will get back to you as soon as possible. >>>>>>> >>>>>>> Thank you >>>>>>> >>>>>>> On Tue, Dec 12, 2023 at 10:50=E2=80=AFAM Elizabeth Manjarrez >>>>>> emanjarrez@thekey.com> wrote: >>>>>>> >>>>>>>> Hi Mikko, >>>>>>>> >>>>>>>> Here are others that are not transferring: >>>>>>>> >>>>>>>> Lydwina Lakegnou Manguie >>>>>>>> Kirandeep Kaur >>>>>>>> >>>>>>>> >>>

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