Re: Metrics Tracking

From
James Patchett <jpatchett@homecareassistance.com>
To
Timothy Thomas <tt@homecareassistance.com>
Date
Thu, 22 Apr 2021 14:01:35 -0400
Folder
INBOX
--00000000000084506105c0937a0d Content-Type: multipart/alternative; boundary="00000000000084506105c0937a0c" --00000000000084506105c0937a0c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you kindly! James On Thu, Apr 22, 2021 at 1:59 PM Timothy Thomas wrote: > Hi James, > > I'll have a chat with the team and make sure we're getting everything > inputted. Just so you know we use https://app.callrail.com/ that keeps > track of all our leads and calls so you can go take a peak there. Either > way we'll be sure to get everything in CC. > > Thanks, > Tim > > On Thu, Apr 22, 2021 at 1:21 PM James Patchett jpatchett@homecareassistance.com> wrote: > >> Tim, >> >> I will begin next week reporting metrics to Corporate on a weekly basis >> from your ClearCare until they are able to get the sync complete between >> ClearCare and their internal system. There are not a lot of metrics we = are >> tracking but I need to make sure that the data going into the system is >> real. Below is the pull I just did for last week and the results. You = can >> see that the lead count, assessments, client starts are all quite low. >> Going forward can you please ensure that the number of leads and process= of >> tracking those leads through to the end is complete? >> >> [image: montreal.JPG] >> >> -- >> James Patchett >> Director of International Operations & Franchise Support >> Home Care Assistance >> Direct: (727) 729-2068 >> www.homecareassistance.com >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> We Are Hiring! >> >> Champions of Aging Well >> > > > -- > > > > Timothy Thomas > > > > *Regional Director of Operations* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > tt@homecareassistance.com | Homecareassistancemontreal.ca > > > > --=20 James Patchett Director of International Operations & Franchise Support Home Care Assistance Direct: (727) 729-2068 www.homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Aging Well --00000000000084506105c0937a0c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you kindly! James = On Thu, Ap= r 22, 2021 at 1:59 PM Timothy Thomas &lt; tt@homecareassistance.com &gt; wrote: Hi James, I&#39;ll have a chat with the team and make sure we&#39;re getting e= verything inputted. Just so you know we use=C2=A0 https://app.callrail.com/ that keeps trac= k of all our leads and calls so you can go take a peak there. Either way we= &#39;ll be sure to get everything in CC.=C2=A0 Tha= nks, Tim On Thu, Apr 22, 2021 at 1:21 PM James Patchett &lt;= jpatc= hett@homecareassistance.com &gt; wrote: Tim, I will = begin next week reporting metrics to Corporate on a weekly basis from your = ClearCare until they are able to get the sync complete between ClearCare an= d their internal system.=C2=A0 There are not a lot of metrics we are tracki= ng but I need to make sure that the data going into the system is real.=C2= =A0 Below