Re: New Email Support Inquiry from Tim Thomas (Priority)

Hi Tim,

As long as your= current Yearly subscription remains active you will
not see any chang= es to the amount you are billed annually, and will
have immediate acce= ss to any new features we push out.

Let me know if I can answer any= additional questions, thanks!

How would you rate the quality ofÂ=  my reply?
Great [1]    Okay [2]    Not Good [3]=

Erica Franz
Head of Customer Support
support@optinmonster= .com

**Our Standard Support Hours are 9am - 5pm EST, Monday th= rough
Friday. While we may respond to tickets outside of this support=
window, that is not the norm. Thank you for your patience and weâ= €™ll
respond to any additional questions you may have as soon as=
possible.**

Links:
[1]
https://secure.helpscout.= net/satisfaction/57858693/record/634530245/1/
[2]
https://secure.hel= pscout.net/satisfaction/57858693/record/634530245/2/
[3]
https://sec= ure.helpscout.net/satisfaction/57858693/record/634530245/3/

>= On Wed, Aug 17, 2016 at 11:02 AM EDT, Tim Thomas <tt@homecareassista= nce.com> wrote:
>
>
>
> NAME
>
> Tim Thomas
>
>= ACCOUNT EMAIL
>
> tt@homecareassistance.com
>
> TO WHAT EMAIL= ADDRESS SHOULD WE REPLY?
>
> tt@homecareassistance.com
>
> WH= AT CAN WE HELP YOU WITH TODAY?
>
> I have a question about my accou= nt.
>
> YOUR MESSAGE
>
> If renew my account for the year to b= enefit from the 40% discount,
> will that kick in at the end of my cur= rent billing period?
>
>
>
>
>
 --=_cb0e515febc80f4309d83942912fc27e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

								= 				Hi Tim, As long as your current Yearly subscription r= emains active you will not see any changes to the amount you are billed= annually, and will have immediate access to any new features we push ou= t. Let me know if I can answer any additional questions, thanks!
					 How would you rate the quality of my r= eply? Great    Okay    Not Good -- Erica Franz Head of Cus= tomer Support support@optinmonster.com **Our Standard Support= Hours are 9am - 5pm EST, Monday through Friday. While we may respo= nd to tickets outside of this support window, that is not the norm. Than= k you for your patience and we’ll respond to any additional ques= tions you may have as soon as possible.**
								=
		 {#HS:239928695-72622#}

		=
		=
							On Wed, Aug 17, 2016 at 11:02 AM= EDT, Tim Thomas <tt@homecareassistance.com> wrote:

	 =0