--Apple-Mail=_50CE9DE0-93E7-4D03-B8A3-3DE6FAB425DD Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi Alexa, Excellent plan!=20 We will keep you posted as to how SABA is performing.=20 Best Regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Home Care Assistance GTA West, Waterloo & Guelph 375 University Ave E, Unit 104, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 90 Burnhamthorpe Road West, 14th Floor, Mississauga, ON L5B 3C3 Tel: = 289-374-6366 www.homecareassistancemississauga.ca www.homecareassistanceoakville.ca www.homecareassistancewaterloo.ca www.homecareassistanceguelph.ca > On Apr 11, 2022, at 1:47 PM, Alexa Graziani = wrote: >=20 > Hi Matt and Angie, >=20 > I hope the transition to corporate has been going well! >=20 > I spoke with James and Timothy, and we have decided to continue with = your contract with SABA until it expires in August, providing they do = not find out about the acquisition or begin to underperform. If that = happens, the backup plan is to close the contract, onboard you to our = new agency in Canada, InFront, for paid advertising and Humanly for the = chatbot until your TheKey transition. >=20 > Please complete the following: > Send the dashboard report for 2022 Jan-March from SABA > Send the username and password for Twitter and Instagram > Add me as an admin to Linkedin > Accept TheKey partner request on Facebook and add my profile as an = admin . Here's a tutorial = video: = https://docs.google.com/spreadsheets/d/1Cxd6ZtHQHqyO8OGqzcDyGnugYgkDrxdq4p= qX_OmZ_ik/edit#gid=3D478645468 = >=20 > The rest will wait until SABA has officially been given notice later = in the year. >=20 > Sincerely, >=20 > On Tue, Mar 29, 2022 at 11:03 AM Alexa Graziani > wrote: > Matt and Angie, >=20 > It was a pleasure to meet you both! As of now, the action items are as = follows. Thank you, Angie, for sending the dashboard report for 2021 = already! >=20 > On your side, please: > Send the dashboard report for 2022 Jan-March as well once we get into = April. > Send the username and password for Twitter and Instagram > Add me as an admin to Linkedin > On our side, I will: > Work with Megan Good to transition the Geekedout Media invoices to = corporate and have her add me/TheKey as an admin/partner to the page > Work with James/Timothy/Dan to finalize the transition plan for your = office > James/Timothy - There are several important points that came up on = this call for us to plan against: > Their contract with SABA goes through August > Seasonality comes into play for May/June because there is a lull in = referrals and consumer is expected to pick up the slack - a dip in = consumer from switching agencies could have significant impact in this = timeframe > Chatbot - They are currently using SABAs chatbot. We could set them up = with Humanly but it would be preferred to stay as is until we switch to = TheKey > TheKey - We need to timeline their