--00000000000094cd320622025f7f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This sounds like a great idea...looking forward to the round tables! Thanks! -Brooke- On Fri, Sep 13, 2024 at 11:57=E2=80=AFAM Abby Cnossen = wrote: > Hello GMs, > > We will be setting up a recurring monthly roundtable meeting with our > Client Success Managers to enhance collaboration and support. > > This will be an open forum where we can reflect on successes from the pas= t > month and brainstorm for solutions on any challenges faced. It's an > opportunity to share insights, learn from each other, and improve our > strategies going forward. > > We understand that everyone is very busy, but attendance is strongly > encouraged unless there is a conflicting QA visit, assessment, SOC, or > similar commitment. > > Some discussion topics include: > > 1. *Success Stories* =E2=80=93 Share key wins from the past month to r= ecognize > team efforts and best practices. > 2. *Challenge Solutions* =E2=80=93 Discuss difficult situations and br= ainstorm > potential solutions. > 3. *Client Insights* =E2=80=93 Share any feedback or notable trends fr= om > clients that could impact our approach. > 4. *Resource Sharing* =E2=80=93 Provide or request useful tools, resou= rces, or > techniques that have helped you in client interactions. > 5. *Open Discussion/Q&A* =E2=80=93 Time for any additional questions o= r > concerns anyone may have. > > Canada's team is currently conducting these meetings with great feedback > from the client success team. > > I will be sending out an email and invites Monday 9-16-24. Please let me > know if you have any questions or feedback. > > Best regards, > > -- > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheKey.com > --00000000000094cd320622025f7f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This sounds=C2=A0like a great idea...looking forward to th= e round tables!=C2=A0=C2=A0 Thanks! -Brooke- On Fri, Sep 13, 2024 at 11:57= =E2=80=AFAM Abby Cnossen < acnosse= n@thekey.com > wrote: Hello GMs, We will be setting up a re= curring monthly roundtable meeting with our Client Success Managers to enhance collaboration and support.=C2=A0 This will be an open foru= m where we can reflect on successes from the past month and brainstorm for = solutions on any challenges faced. It's an opportunity to=C2=A0 share i= nsights, learn from each other, and improve our strategies going forward.= =C2=A0 We understand that everyone is very busy, but attendance is strongly encour= aged unless there is a conflicting QA visit, assessment, SOC, or similar co= mmitment. Some discussion=C2=A0topics include: Suc= cess Stories =E2=80=93 Share key wins from the past month to recog= nize team efforts and best practices. Challenge Solutions =E2=80=93 Discuss difficult situations and brainstorm potential sol= utions. Client Insights =E2=80=93 Share any feedba= ck o