----==_mimepart_620e7ccf45e99_23d2b05a2d039dc2322372 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Timothy,=C2=A0 You would need each person accessing that acco= unt to download the Google Authenticator app and then use that to access = the email.=C2=A0 Thanks,=C2=A0 Matt Bernard Matt Bern= ard IT Support Team Lead Home Care Assistance ________________________= ____________ Direct: 816-366-6117 homecareassistance.com --- Read Our= Testimonials Join Our Newsletter We Are Hiring! =C2=A0Champions o= f Longevity = = On Wed, 16 Feb at 4:39 PM , Timothy Thomas = wrote: Hi there, = What is the recommended=C2=A0process for shared accounts, like our infom= tl@homecareassistance.com - where=C2=A0our inquiries are sent too? = = A text message or app validation is not ideal and the phone call to our = office line would need to get through the auto attendant...Please advise.= = = Thank you, = Tim = = = = = On Wed, Feb 16, 2022 at 3:57 PM Terrence Vetter wrote: = = = = Hello Everyone, = We see that you have yet to configure your Multi Factor Authentication f= or your corporate gmail account. It is imperative that you set up the MFA= prior to Feb 28th or you will be locked out of your email!! = = This minor change only takes a couple of minutes to set up and provides = a significant layer of security to your authentication process. = = We ask that you please take the time now to configure this for your acco= unt. = = = We are attaching the instructions as well as providing them=C2=A0here=C2=A0= . You can contact the IT Support team if you require help going through= the steps at itsupport@homecareassistance.com = We appreciate your attention to this very important initiative. = Thank You = = = Terrence Vetter = Head of Information Security & Infrastructure = Home Care Assistance = = = = = homecareassistance.com = --- = Read Our Testimonials = Join Our Newsletter = We Are Hiring! = = Champions of Longevity = = = = = = -- = = = Timothy Thomas = Head of Canada = Home Care Assistance = Office: 514-907-5065 Fax: 514-221-4265 = = = = = 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal.= ca = --- = Read Our Testimonials = = We Are Hiring! = = = = Champions of Longevity ----==_mimepart_620e7ccf45e99_23d2b05a2d039dc2322372 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Timothy,=C2=A0 You would need each person accessing that account to dow= nload the Google Authenticator app and then use that to access the email.= =C2=A0 Thanks,=C2=A0 Matt Bernard Matt Bernard IT Suppor= t Team Lead Home Care Assistance = _______________________= _____________ Direct:= 816-366-6117 <a href=3D"https://homecareassistance.com/" rel=3D"noreferrer"