This is a multipart message in MIME format. ------=_NextPart_000_0503_01DB91A6.EC464B30 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0504_01DB91A6.EC464B30" ------=_NextPart_001_0504_01DB91A6.EC464B30 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Is this $0.00 because we use VP for PAD/ACH now, and not Bambora? I = don=E2=80=99t think we need Bambora anymore if I am understanding = correctly.=20 =20 =20 Kind regards- =20 Elizabeth Clark Director | TheKey Mobile: 619.822.4855 =20 =20 From: Laszlo Kovacs =20 Sent: Monday, March 10, 2025 9:47 AM To: Elizabeth Clark ; lisa.barker@thekey.com; Timothy = Thomas Subject: FW: Worldline Statement Notification =20 Always makes me nervous when I get a $0 statement notification. I know = VP has been pretty vague about if/when we will start to be required to = pay for Worldline services, but my question to you all is what are our = options for ceasing to need their services. I=E2=80=99d love to flush = this all out before they unilaterally decide to just start to charge = us=E2=80=A6 =20 From: Worldline Customer Care >=20 Sent: Monday, March 10, 2025 10:55 AM To: HCA Home Care Assistance Canada > Subject: Worldline Statement Notification =20 =20 Account Statement =09 Dear Merchant,=20 A statement has been prepared for HCA Home Care Assistance Canada = (Merchant ID# 391530001) for the billing period ending 02/28/2025. This = statement provides you with a basic summary of your monthly activity and = shows your account balance as of the end of the period indicated. This = balance will be settled on 03/17/2025. Your statement and other essential daily reports are available in our = online member area. Log into your account = and look under = reporting/analysis in the left menu. There are a number of options to = help you balance your account. Our Customer Care team is ready to assist = you if you have any questions. Best regards, Worldline Customer Care support.na@worldline.com =20 1-833-226-2672=20 =20 =20 Bambora Inc. A Worldline Brand 200-1675 Douglas Street Victoria, BC, Canada, V8W 2G5 Monthly Invoice For: HCA Home Care Assistance Canada 777 Yamato Road, Ste 520,=20 Boca Raton, FL, US 33431 Merchant Id:=20 391530001 Invoice Period:=20 2/1/2025 - 2/28/2025 Invoice Number:=20 1009002491 Billing Currency:=20 CAD =09 Note: Bambora Inc. and Bambora Corp., who use the trademark, Bambora, = are in the process of rebranding following becoming an affiliate of = Worldline, also known as Worldline S.A. You may notice differences in = branding across our properties as we complete updates. Summary of Account =20 =20 Amount Previous Balance =20 =20 $0.00 Payments Received =20 =20 $0.00 Balance Forward =20 =20 $0.00 Summary of Fees Volume Unit Cost Amount Balance =C2=BB=C2=BB =20 =20 $0.00 Your Balance amount will be netted from settlement or debited from your = account on the 15th of each month (or the next business day)=20 =09 Transactions and Reserve Summary El