--0000000000009a87b906186b38cd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, I emailed Janet and her sister and made a final offer as we discussed last week. I still have not heard back about whether or not they accepted the $3000.00 but I did say we would be moving ahead with collections should we not get a resolution. Sorry I can't be more help, Cheryl On Mon, May 13, 2024 at 11:56=E2=80=AFAM wrote: > Cheryl, > > > > Good morning. I am following up on the account of Janet Young. Were you > able to make contact and come to a resolution? Pursuant to the below, we > were only giving her until Friday of last week to decide. Please let me > know what transpired so that I can direct our legal department accordingl= y. > Thank you. > > > > Gerard > > > > *From:* Cheryl Cartwright > *Sent:* Tuesday, May 7, 2024 3:11 PM > *To:* gerard.draetta@thekey.com > *Cc:* Michelle Hudgins ; Timothy Thomas tt@thekey.com>; eclark@thekey.com > *Subject:* Re: Janet Young-TheKey > > > > Ok, I will let you know. > > > > On Tue, May 7, 2024 at 12:13=E2=80=AFPM wrote= : > > Cheryl, > > > > Good morning. Please reach out to the client one more time to resolve thi= s > matter amicably. We are only willing to give her until Friday to make > restitution. In the event that she refuses to pay based on your > conversation with her, our legal department will be sending her a final > Demand Letter. Please let me know where we stand as soon as possible so I > can direct our legal team. Thank you. > > > > Gerard > > > > *From:* Cheryl Cartwright > *Sent:* Tuesday, May 7, 2024 9:12 AM > *To:* Michelle Hudgins > *Cc:* Gerard Draetta ; Timothy Thomas tt@thekey.com> > *Subject:* Re: Janet Young-TheKey > > > > Hi Michelle, > > > > Just wanted to check in on this situation. Did you want me to present the > findings from Celine to the client? No one is disputing the coats > "existence" however she could have bought it at a consignment shop for a > fraction of the price. Additionally, they are claiming $20,000 USD which = is > highly unlikely seeing as Celine does not have any coats in their > collection for more than $6000 USD. > > > > If you would like me to discuss this with the client let me know. > > > > Cheryl > > > > Cheryl > > > > On Fri, Mar 22, 2024 at 5:41=E2=80=AFPM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > > Hello, > > > > Please see the response below and let me know how you would like me to > proceed. > > > > Best, > > Michelle Hudgins > > ---------- Forwarded message --------- > From: *Jan Chaplin* > Date: Mon, Mar 18, 2024 at 4:51=E2=80=AFPM > Subject: Re: Janet Young-TheKey > To: Michelle Hudgins > Cc: , Jan Chaplin > > > > I am not sure a receipt is practical as she purchased it from Celine in > Bergdorfs, New York City in about 2017. The coat is a blue shearling. It > has the celine label on it. The store isnt really motivated to dig throu= gh > old receipts. Lack of receipt doesnt negate the coats qualit