--00000000000040233105ef2b96f8 Content-Type: multipart/alternative; boundary="00000000000040232e05ef2b96f7" --00000000000040232e05ef2b96f7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Seth/Eric, are we using concur to direct JPMorgan to disburse funds, or are you sending those directly from JPMorgan's US payables account? We could resolve a lot/most of these issues by using our Canadian JPMorgan accounts, which would make it a domestic transfer instead of an international transfer, but we would have to modify our process and could have an issue if your sending it from Concur and it can only handle one bank account for disbursements. Let me know if you'd like to huddle up to discuss. +An Ly for visibility. Regards, Ethan Stein, CFA Treasurer TheKey.com [image: TheKey] On Tue, Dec 6, 2022 at 3:56 AM Timothy Thomas wrote: > We=E2=80=99ve had delays with fund transfers. I believe employee bank acc= ounts > need to be set up to receive international wire transfers, which may not > always be turned on by default. In other cases we=E2=80=99ve had errors w= ith > routing the funds correctly, having incorrect swift codes etc. > > On Mon, Dec 5, 2022 at 9:13 PM Angie Markwell > wrote: > >> Tim - can you explain - is it Concur that is slow to reimburse or the >> transfer of funds? >> >> On Mon, Dec 5, 2022 at 7:45 PM Timothy Thomas wrote: >> >>> Apart from a canadian specific rate per KM the process should be the >>> same. I do recommend we reimburse via a local canadian entity as I=E2= =80=99ve seen >>> issues with time delays on US based wire transfers to canadian bank >>> accounts. >>> >>> On Mon, Dec 5, 2022 at 7:01 PM Seth Poindexter >> seth.poindexter@thekey.com> wrote: >>> >>>> Either Matt or Tim can explain. >>>> >>>> Seth >>>> >>>> On Mon, Dec 5, 2022, 9:30 PM Jackie Summers >>>> wrote: >>>> >>>>> Seth and Eric, Just following up here. Can you explain how CAN is >>>>> different than the US on reimbursement? How they track/submit/and the >>>>> payout they should expect. >>>>> >>>>> Since we're moving away from Vehicle stipends - we need to have this >>>>> verbiage and I need to ensure it's in our employee playbook as well a= s >>>>> having our sales training and recruiting partners in the loop for whe= n >>>>> they're asked. Thank you. >>>>> >>>>> Jackie Summers >>>>> Sales Operations Manager >>>>> *Please note my email has changed:* >>>>> jsummers@TheKey.com >>>>> (951) 675-0413 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Fri, Dec 2, 2022 at 1:34 PM Seth Poindexter >>>> seth.poindexter@thekey.com> wrote: >>>>> >>>>>> To be clear, the CAD employee reimbursement process is entirely >>>>>> different than the US. >>>>>> >>>>>> On Fri, Dec 2, 2022, 10:31 PM Timothy Thomas wrote: >>>>>> >>>>>>> Yes agreed, this is the minimum acceptable rate. >>>>>>> >>>>>>> On Fri, Dec 2, 2022 at 4:07 PM Matt Vijayan >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Eric, Seth, >>>>>>>> >>>>>>>> Won't the mileage reimbursement f