Re: TheKey App - tracking users for follow up

From
Carmella Miller <camiller@thekey.com>
To
Erica Smith <erica@thekey.com>
CC
Amy Freeman <afreeman@thekey.com>, Amy Joiner <amyjoiner@thekey.com>, Andy Feldman <afeldman@thekey.com>, Angie Markwell <angie.markwell@thekey.com>, Barb Iman <barbara.iman@thekey.com>, Beth Ann Rosario <bethann.rosario@thekey.com>, Brecca Quigley <bquigley@thekey.com>, Brittany Dudics <brittany.dudics@thekey.com>, Carol Miller <carol.miller@thekey.com>, Catherine Beddow <cbeddow@thekey.com>, Cathy Goffredo <catherine.goffredo@thekey.com>, "Christina O'Loughlin" <coloughlin@thekey.com>, Christine Alessio <christine.alessio@thekey.com>, DaCaria Adams <dacaria.adams@thekey.com>, Dawn Kellerman <dkellerman@thekey.com>, Deb Frye <dfrye@thekey.com>, Deborah Kubek <deborah.kubek@thekey.com>, Debra Davis <ddavis@thekey.com>, Doreen Katusabe <dkatusabe@thekey.com>, Einar Gustafsson <einar.gustafsson@thekey.com>, Emily Sun <emily.sun@thekey.com>, Erica Bradshaw <ebradshaw@thekey.com>, Euphemia Mah <euphemia.mah@thekey.com>, Hashim Kanasieu <hashim.kanasieu@thekey.com>, Heather Gardner <heather.gardner@thekey.com>, Heather Houston <heather.houston@thekey.com>, Jay Skypeck <jason.skypeck@thekey.com>, Jennifer Muskat <jmuskat@thekey.com>, Jennifer Piper <jennifer.piper@thekey.com>, Jeremy Kamm <jkamm@thekey.com>, Joan Davis <jdavis@thekey.com>, Joan McCormick <joan.mccormick@thekey.com>, Judy Gerald <judy.gerald@thekey.com>, Kadie Marlin-Chambers <kchambers@thekey.com>, Karen Keesee <karen.keesee@thekey.com>, Kat Banks <katherine.banks@thekey.com>, Katie Dejarnette <kdejarnette@thekey.com>, Kendra Allen <kallen@thekey.com>, Kendra Smith <ksmith@thekey.com>, Kenzie Colton <kenzie.colton@thekey.com>, Kim Kranwinkel <kimberly.kranwinkel@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Linda Gregory-Duncan <lduncan@thekey.com>, Lynn Nelson <lynn.nelson@thekey.com>, Malachi Whittemore <mwhittemore@thekey.com>, Mary Catherine McCarty <marycatherine.mccarty@thekey.com>, Mary Jo Lucia <maryjo.lucia@thekey.com>, Marybeth Waldner <marybeth.waldner@thekey.com>,
Date
Tue, 31 Jan 2023 15:50:44 -0500
Folder
INBOX
--000000000000ec7b0205f3957ce4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! Will share with my team. Thanks On Tue, Jan 31, 2023 at 3:46 PM Erica Smith wrote: > Thanks, Angie! Megan Heinen has just posted a new flyer for TheKey app. > Linking the WP post here > , > and attaching the flyer PDF to this email for convenience. > > Best, > Erica > > On Mon, Jan 30, 2023 at 6:12 PM Angie Markwell > wrote: > >> Thanks Erica. Northeast Team please take the opportunity as we talk to >> our clients about TheKey App as it can be their way of getting real time >> communication to you, us and for you and us back to them. They may need = a >> little encouragement from you to try it. Like Mikey said - "Try it, you'= ll >> like it" =F0=9F=98=81 >> >> On Mon, Jan 30, 2023 at 11:53 AM Erica Smith wrote: >> >>> Hi all, >>> >>> Hope you are well. As you move forward this week with outreach for >>> TheKey App, we have put together this sheet >>> to >>> help you track progress. This sheet will be refreshed daily to give you >>> helpful and timely visibility into users. If your clients have >>> not downloaded the app following their emailed invitation, please reach >>> out to them to provide clarity on the benefits of TheKey App. >>> >>> A few notes: >>> >>> *Column A *- mark this if the office has contacted the invitee >>> *Column B* - mark this if the invitee says they have accessed the app >>> (this should match up with Column E, but if not, please flag - we will >>> investigate) >>> *Column C* - if the client needs to be removed from email list >>> (deceased) >>> *Column D* - if the client needs to be removed from email list >>> (inactive) >>> *Column F* - a green phone number will automatically populate here if >>> our data reflects that this invitee has used the app >>> >>> Please let me know if you have any questions! >>> >>> Thanks and best, >>> Erica >>> >>> -- >>> Erica Smith >>> Head of Client Experience >>> * Please note my email has changed: * >>> erica@thekey.com >>> 203-722-5288 >>> TheKey.com >>> [image: TheKey] >>> >> -- Carmella Miller, RN DPS Regional Client Success Manager *Please note my email has changed:* camiller@TheKey.com (631) 215-2775 (631) 524-5322 TheKey.com [image: TheKey] --000000000000ec7b0205f3957ce4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! Will share with my team. Thanks=C2=A0 On Tue, = Jan 31, 2023 at 3:46 PM Erica Smith &lt; erica@thekey.com &gt; wrote: Thanks, Angie! Megan Heinen has just posted a new flyer for TheKey app.=C2= =A0 Linking the WP post here , and= attaching the flyer PDF to this email for convenience.=C2=A0 Best,=C2=A0 Erica On Mon, Jan 30, 2023 at 6:12 PM Angie Markwell &lt; angie.markwell@thekey.com &gt= ; wrote: Thanks Erica. Northeast= Team please take the opportunity=C2=A0as we talk to our clients about TheK= ey App as it can be their way of getting real time communication to you, us= and for you and us back to the

Thread (1)