Re: Caregiver Connect Canada Roll Out

From
Amy Freeman <afreeman@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Andy Feldman <afeldman@thekey.com>, Carolyn Daoust <carolyn.daoust@homecareassistance.com>, Cheryl Cartwright <ccartwright@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Tori Porter-Martin <tori.portermartin@thekey.com>
Date
Mon, 19 Sep 2022 08:59:41 -0700
Folder
INBOX
--000000000000d1a9da05e909ce87 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, The 20 Mavencare Caregivers are all set to utilize the app with the Toronto office are all set to begin using the Caregiver Connect app. Let me know if you have any questions. Amy On Thu, Sep 15, 2022 at 9:15 AM Timothy Thomas wrote: > Theyre already loaded up in clearcare. In the toronto location tagged as > Mavencare CG. > > Ive Cc=E2=80=99d. Cheryl Cartwright who's overseeing this move and can he= lp answer > any further questions. > > Thank you! > > On Thu, Sep 15, 2022 at 8:57 AM Amy Freeman wrote: > >> No problem! When will the move of the Caregivers be completed? >> >> Amy >> >> On Thu, Sep 15, 2022 at 7:09 AM Timothy Thomas wrote: >> >>> Hi Amy, >>> >>> On Monday we=E2=80=99re moving roughly 40 caregivers from Mavencare Tor= onto (an >>> acquisition with their own tech stack) to clearcare and we would like t= o >>> get them using the app right away. Would it be possible to expand the t= est >>> to include them? >>> >>> If so could you add Kathryn Nester and Tyler Fergueson to the >>> orientation session. >>> >>> Thanks in advance >>> Tim >>> >>> On Wed, Sep 14, 2022 at 4:46 PM Timothy Thomas wrote: >>> >>>> Yes please. If we could organize a session for chuck and carolyn that >>>> would be greatly appreciated. >>>> >>>> Thanks for all your assistance! >>>> Tim >>>> >>>> On Wed, Sep 14, 2022 at 4:30 PM Tori Porter-Martin >>> tori.portermartin@thekey.com> wrote: >>>> >>>>> Thank you all for getting this rolling! Looking forward to any >>>>> feedback from our testers. >>>>> >>>>> Tim, I heard from Erica today that you were asking about a training >>>>> session for the Caregiver Ambassadors - we will definitely do this as= part >>>>> of the larger onboarding process. Would you like to have a small sess= ion >>>>> for anyone working with the testing caregivers? Happy to do that as w= ell. >>>>> >>>>> Thanks, >>>>> Tori >>>>> >>>>> On Wed, Sep 14, 2022 at 3:13 PM Amy Freeman >>>>> wrote: >>>>> >>>>>> All of the Caregivers listed have been sent a message via ClearCare >>>>>> (email and SMS) except Mindy Nanan. Clearcare blocked messaging her= . >>>>>> Please let me know if any issues are encountered. Excited to get thi= s >>>>>> going! >>>>>> >>>>>> Thank you, >>>>>> >>>>>> Amy >>>>>> >>>>>> On Wed, Sep 14, 2022 at 10:40 AM Chuck Terlesky >>>>>> wrote: >>>>>> >>>>>>> Hi Carolyn, >>>>>>> >>>>>>> You can use this user guide if you need it (see attachment) - it ca= n >>>>>>> be found in workplace. >>>>>>> >>>>>>> Chuck >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Sep 14, 2022 at 10:55 AM Amy Freeman >>>>>>> wrote: >>>>>>> >>>>>>>> Thank you! I will get a message out to them this afternoon with >>>>>>>> instructions to download the app and start using. >>>>>>>> >>>>>>>> >>>>>>>> Amy >>>>>>>> >>>>>>>> On Wed, Sep 14, 2022 at 9:53 AM Carolyn Daoust >>>>>>> carolyn.daoust@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> Hi. >>>

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