--000000000000e3ad2a05fa2c1cf1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, I do apologize the rate was not adjusted for last week. We have now adjusted it and you will see that change reflected on your future invoices. We do owe you a credit of $329.28 for last week. @Ali Malik would you mind processing this for us? Please le me know if you have any questions, Cheryl On Tue, Apr 18, 2023 at 4:30=E2=80=AFPM Ali Malik wr= ote: > Adding Tim and Cheryl on to this email. > > Mr Monty is asking when the new rate be reflected on the bookings. > > thank you, > > On Tue, Apr 18, 2023 at 3:26=E2=80=AFPM Maria Licoudis > wrote: > >> Hello Mr Monty, >> >> I have included Ali, Malik, who is in charge of billing, he would be abl= e >> to answer that question. >> Thank you, have a good day. >> >> Best, >> Maria >> >> >> *Maria Licoudis RN* >> >> *Client Success Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> On Apr 18, 2023, at 3:19 PM, Monty, Jean C. wrote: >> >> =EF=BB=BFWhen will the rate adjustment be reflected in billings ? >> >> Sent from my iPhone >> >> > > -- > *Ali Malik* > Manager - Financial Operations > > --000000000000e3ad2a05fa2c1cf1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon, I do apologize the rate= was not adjusted for last week. We have now adjusted it and you will see t= hat change reflected on your future invoices. We do owe you a credit of $32= 9.28 for last week.=C2=A0 @Ali Malik =C2=A0= would you mind processing this for us? Please le m= e know if you have any questions, Cheryl On T= ue, Apr 18, 2023 at 4:30=E2=80=AFPM Ali Malik < ali.malik@thekey.com > wrote: Adding Tim and Cheryl o= n to this email. Mr Monty is asking when the new rate be= reflected=C2=A0on the bookings.=C2=A0 thank you, On Tue, Apr 18, 2023 at 3:26=E2=80=AFPM Maria Licoudis < mlicoudis@thekey.com >= wrote: Hello Mr Monty, I have included Ali, Malik, wh= o is in charge of billing, he would be able to answer that question. Thank you, have a good day. Best, Ma= ria Maria Licoudis RN Client Success Manager 514-907-5065 TheKey.ca =C2=A0=C2=A0 On A= pr 18, 2023, at 3:19 PM, Monty, Jean C. < jean.monty@bell.ca > wrote:<b