--00000000000090bd4f0614be7f7c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim, this is very helpful. If I need anything additional, I will definitely reach out. :) On Thu, Mar 28, 2024 at 3:19=E2=80=AFPM Timothy Thomas wrot= e: > Hi Amanda, > > Here is the product we use from Sterling - > https://www.sterlingbackcheck.ca/services/criminal-record-checks/ > > Depending on the province, we may have to do a vulnerable sector check as > well. There is no reference check or employment verification. This is don= e > locally by our recruiters. Canada has some strict rules around > discrimination so we have to be careful. > > The background check is done the day before their first shift. In some > cases we can get a rush check done within 4 hours. We don't vet caregiver= s > who have not yet been selected for work. > > By default we don't hire anyone with a positive background check. Sterlin= e > will not tell us what the offense is, just that the background is unclear= . > > Let me know if you have any follow ups. > Thanks! > > On Thu, Mar 28, 2024 at 3:52=E2=80=AFPM Amanda Fults > wrote: > >> Hi Tim, >> I hope you are well. I have a few quick questions about background check= s >> in Canada I was hoping you could help me with. >> >> 1) What is included in the background check you run? (i.e. criminal >> history check, MVR, SS trace, employment verification, reference checks, >> sex offender, etc.) >> >> 2) When do you initiate the background check? Is it completed before the= y >> are hired or after they start? >> >> 3) What process do you use to determine if they are eligible for hire if >> they have an offense on their background check report (i.e. theft, fraud= , >> DUI, etc.)? Do you use TheKey's decision matrix? or is there a specific >> document you use to determine if the offense is a disqualifying offense? >> >> -- >> Amanda Fults >> Senior Regulatory, Compliance Manager >> 714-623-6918 >> amanda.fults@thekey.com >> TheKey.com >> [image: TheKey] >> CONFIDENTIALITY NOTICE: The information in the Email is confidential and >> may be privileged. This Email is intended solely for the named recipient= or >> recipients. If you are not the intended recipient, any use, disclosure, >> copying or distribution of this Email is prohibited. If you are not the >> intended recipient, please inform us by replying with the subject line >> marked "Wrong Address" and then deleting this Email and any attachments. >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Amanda Fults Senior Regulatory, Compliance Manager 714-623-6918 amanda.fults@thekey.com TheKey.com [image: TheKey] CONFIDENTIALITY NOTICE: The information in the Email is confidential and may be privileged. This Email is intended solely for the named recipient or recipients. If you are not the intended recipient, any use, disclosure, copying or distri