This is a multipart message in MIME format. ------=_NextPart_000_034E_01DAF48F.D4493880 Content-Type: multipart/alternative; boundary="----=_NextPart_001_034F_01DAF48F.D4493880" ------=_NextPart_001_034F_01DAF48F.D4493880 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi @Timothy Thomas, =20 Please see Timon=E2=80=99s suggestion below. Can we close the account = and open a new one since we can=E2=80=99t access the account ? =20 Thanks, =20 =20 An Ly Accounts Payable Manager an.ly@thekey.com TheKey.com =20 =20 =20 From: Timon Page =20 Sent: Thursday, August 22, 2024 11:39 AM To: an.ly@thekey.com Subject: Re: Enbridge & Enova - Arya Healthy Living =20 Hi An Ly =20 I have the ability to enter our banking info into the web portal for = Enbrigge, but for Enova, they will not grant me any access because I am = not on the account and they refuse to tell me who is. Perhaps the best = course of action is to close out the account and open a new one with = Enova.=20 =20 Let me know how you would like to proceed with both these accounts. Best regards, Timon Page=20 General Manager, Ontario=20 =09 Please note my email address has changed:=20 timon.page@thekey.com =20 Mobile: (437) 223-0841 TheKey.com=20 =20 =20 =20 =20 On Wed, Aug 21, 2024 at 5:22=E2=80=AFPM > wrote: Hi Tim, =20 Are these the vendors who do not accept check , EFT, or wire as payment = options? =20 Thanks, =20 =20 An Ly Accounts Payable Manager an.ly@thekey.com TheKey.com =20 =20 =20 =20 From: Timothy Thomas >=20 Sent: Wednesday, August 21, 2024 2:14 PM To: Timon Page >; = An Ly > Subject: Re: Enbridge & Enova - Arya Healthy Living =20 @An Ly could you please see Timons comments = below and work with him on a resolution. =20 Thanks =20 On Wed, Aug 21, 2024 at 4:09=E2=80=AFPM Timon Page = > wrote: Hey Tim =20 I wanted to give you an update on these. Enbridge does not allow for = credit card payments of their invoices. I have however accessed our = account page and can change the PAP to the JP Morgan account if that's = an option.=20 Enova will not give me any information as I am not on the account and = they will not tell me who is or even the outstanding balance. I = therefore paid the most recent invoice with my card, which may mean we = will have a credit coming next month. I am not sure how to proceed as I = do not know who has admin authority over this account. If you have any = info that sheds some light on this matter, I will gladly reach out to = whomever can assist.=20 =20 Best regards, Timon Page=20 General Manager, Ontario=20 =09 Please note my email address has changed:=20 timon.page@thekey.com =20 Mobile: (437) 223-0841 TheKey.com=20 as=20 =20 =20 =20 On Wed, Aug 14, 2024 at 11:04=E2=80=AFAM Timothy Thomas > wrote: Hi Timon, =20 Are you able to work with these utility vendors and get them set up on = your credit card?=20 =20 Coupa is struggling to pay them.=20 Tim Thomas Head of Midwest & Canada Divisions | TheKey Mobile: 514.591.9387 =20 =20