--00000000000099ca9305ed0aa099 Content-Type: text/plain; charset="UTF-8" Good Morning, As per Brian, the client should be billed for the full 24 hours on October 20 and not billed for the 12 hour training shift on October 21. I have called the October 31 caregiver, Kelley, to confirm her mileage and was only able to leave a voicemail. I will try again in an hour if I don't hear back from her. *Thank you;Shyanne Hansen * *Staffing Manager* of Calgary, Alberta & Winnipeg, Manitoba *________________________* *Calgary Office: * *825-801-5550**Winnipeg Office: **204-489-6000* [image: TheKey] On Wed, Nov 9, 2022 at 7:27 AM Timothy Thomas wrote: > Hi Brian & Shyanne, > > Could you please review Lindsey's email below and check the schedules. I > need this resolved asap please. > > Let me know > Tim > > ---------- Forwarded message --------- > From: Lindsey Fancy > Date: Tue, Nov 8, 2022 at 7:21 PM > Subject: Mortimer > To: Timothy Thomas > > > Hi Tim, > There is an issue with client Mortimer for the Oct 16-31 billing. There > are two training shifts for a live-in client, on the 20th and the 21st. One > is marked as billable and the other not. I want to confirm that this is > correct and that they are not but unbillable. Also, there are two charges > on Oct 31 for the same number of kilometers. I would think this is an error > but want to confirm. Can you please double check so I can invoice? > > Thanks > > Lindsey > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --00000000000099ca9305ed0aa099 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning,=C2=A0 As per Brian, the c= lient should be billed for the full 24 hours on October 20 and not billed f= or the 12 hour training shift on October 21.=C2=A0 I have called the October 31 caregiver, Kelley, to confirm her mileage and= was only=C2=A0able to leave a voicemail. I will try again in an hour if I = don't hear back from her.=C2=A0 Thank you; Shyanne Hansen=C2=A0 Staffing Manager of=C2=A0Cal= gary, Alberta & Winnipeg, Manitoba=C2=A0 ________________= ________ Calgary Office:=C2=A0 825-801-5550 Winnipeg Office:=C2=A0 20= 4-489-6000 = = On Wed, Nov 9, 2022 at 7:27 AM Timothy Thomas < tt@thekey.com > wrote: Hi Brian & Shyanne, = Could you ple