--Apple-Mail=_DBE9A931-BE88-4CF4-B55A-14347BB35C36 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Thank you - we will review once the final is provided.=20 K > On Nov 10, 2023, at 11:43=E2=80=AFAM, Timothy Thomas = wrote: >=20 > Hi Kelly >=20 > I've attached the statement however the refunds we applied to your = card are not yet reflected which is why you see a negative balance equal = to the credit amounts.=20 >=20 > Our cash application team is behind at the moment. Once finalized I = will send you an updated version. >=20 > Best regards, > Tim >=20 > -- > Tim Thomas > Head of Canada Division > Please note my email has changed: > tt@TheKey.com > (514) 591-9387 > TheKey.ca > --Apple-Mail=_DBE9A931-BE88-4CF4-B55A-14347BB35C36 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Thank you - we = will review once the final is provided. K On Nov 10, 2023, at 11:43=E2=80=AFAM, Timothy Thomas = <tt@thekey.com> wrote: Hi = Kelly I've attached the statement however the refunds = we applied to your card are not yet reflected which is why you see a = negative balance equal to the credit = amounts. Our cash application team is = behind at the moment. Once finalized I will send you an updated = version. Best regards, Tim -- = Tim Thomas Head of Canada = Division Please note my email has = changed: tt@TheKey.com (514) 591-9387 TheKey.ca <Penny Casey - = Statement.pdf> = --Apple-Mail=_DBE9A931-BE88-4CF4-B55A-14347BB35C36--